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Job Summary
National Hotel Chain requires a Group Revenue Manager. The position will be based at the client’s regional offices in the CPT City Bowl region. Role Purpose: The successful candidate will drive strategic revenue, yield, and distribution for the national hotel portfolio. Reporting to the CEO and Financial Director from the Support Office, the role focuses on high-level pricing architecture and data-driven strategies to maximize group RevPAR. You will partner with the Group Operating Officer and property GMs to ensure all tactical execution aligns with group financial objectives. Key Responsibilities: 1. Group Yield & Pricing Strategy Establish and monitor the pricing hierarchy across all properties to ensure brand consistency and market competitiveness. Lead the annual budgeting and seasonal rate-loading process for the entire Group. Perform high-level "Pace" and "Pick-up" analysis for the portfolio, identifying underperforming properties and implementing recovery strategies. Total Revenue Management (TrevPAR): Expand yield strategies beyond rooms to include conferencing, F&B, and spa revenue streams to maximize the entire asset value. Inventory & Overbooking Strategy: Design and oversee portfolio-wide overbooking limits and wash-factor assessments to mitigate no-shows and cancellations. 2. Multi-Channel Distribution Management Manage the Group’s relationship with major OTAs and GDS providers at a corporate level. Audit and optimize the Channel Manager and CRS settings for all properties to ensure 100% rate parity and inventory accuracy. Drive the Group’s "Direct First" strategy to lower the overall cost of acquisition across the portfolio. Commercial Tech Stack Integration: Lead the technical mapping between the CRS, GDS, and the Group’s website to ensure real-time inventory fluidity and zero-latency pricing updates. 3. Portfolio Analytics & Reporting Standardize revenue reporting across the Group, providing the CEO and Financial Director with consolidated insights into market share (STR), segment performance, and channel mix. Lead weekly Group Revenue Meetings, providing strategic direction to on-site teams. Utilize Data Analytics to identify national travel trends and shift inventory accordingly (e.g., shifting focus from corporate to leisure during holiday periods). Competitor Intelligence: Conduct quarterly deep-dives into competitor value-propositions and market-share shifts to reposition the Group’s pricing architecture proactively. Key Performance Indicators (KPIs): Portfolio RGI: Achieving a market share index above 100 across the Group. Consolidated Forecast Accuracy: Maintaining tight variance across the entire portfolio. Channel Mix Optimization: Documented reduction in OTA commission spend as a percentage of total revenue. Group ADR Growth: Year-on-year growth in Average Daily Rate across all properties. Market Share Growth (ARI & MPI): Specific targets for Average Rate Index (ARI) and Market Penetration Index (MPI) to outpace direct competitors. Cost of Acquisition (COA): Tangible reduction in the weighted average cost of distribution across the portfolio. Group Upsell Revenue: Measurable revenue growth generated through automated or front-office upselling initiatives managed at a Group level. Ancillary Revenue Growth: Percentage increase in non-room revenue sectors via yield-managed pricing. Minimum Requirements: Experience: Minimum of 5 years’ in Hotel Revenue Management, specifically with multi-property, cluster, or group-level experience. Skills: Expertise in centralized PMS environments (Opera Multi-Property, Apex, or Protel) and Group Revenue Management Systems (IDeaS G3, Duetto, or RevIntel). High-level proficiency in Staah or SiteMinder for channel management will be beneficial.
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