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Regional Standards & Quality Manager | Leading Safari Operator | Botswana
HotelJobs Tuesday, 16 June 2026Job Summary
??? ??????????? ??????????? is partnering with a leading Botswana conservation and luxury eco-tourism group to recruit an experienced and dynamic ???????? ????????? & ??????? ???????. This is a senior, cross-functional leadership role reporting directly to the Operations Manager – Botswana. The Regional Standards & Quality Manager is responsible for enabling the business to consistently deliver exceptional guest experiences across multiple camps, while driving operational consistency, supply chain alignment, and scalable systems across the portfolio. This is not a desk-based or purely strategic position. The successful candidate must be operationally credible, systems-driven, and able to work fluidly across hospitality operations, procurement, training, and cross-functional stakeholder engagement. The role requires a hybrid operator who can move between strategy and execution, maintaining clarity, quality, and control across a complex, multi-site environment. The successful candidate will set and enforce service and brand standards, lead food and beverage operations, develop high-performing teams, and build repeatable processes that translate strategy into consistent daily execution. Success in this role depends on the ability to influence without direct authority, identify capability gaps, and collaborate effectively across operations, commercial, and supply chain functions. The ideal candidate will combine deep luxury hospitality credibility with functional depth in procurement, operational systems, or commercial operations – and will bring a genuine love of the wilderness, conservation, and delivering world-class guest experiences. Requirements • Degree in Hospitality, Business, Tourism, or a relevant field; postgraduate qualification advantageous • Minimum 10 years’ experience in luxury hospitality, with a strong preference for multi-site safari or lodge environments • At least 5 years in a senior or multi-site leadership role within the industry • Functional depth in at least one of the following areas is required: procurement and supply chain management, operational systems, or commercial operations. • Prior experience in a group, regional, or multi-site integration role is highly advantageous, particularly where exposure to standards development, systems rollout, or operational consistency initiatives was gained. • A deep understanding of luxury guest experience, combined with an exceptional eye for detail across finishes, presentation, and soft elements such as uniforms, décor, and materials. • A track record of building and implementing operational systems that create efficiency, consistency, and accountability across dispersed locations. • An influential leadership style with a demonstrated ability to motivate teams and deliver outcomes without direct line authority, through credibility and collaboration. • An adaptive operator who thrives in ambiguity and shifting priorities, combining strategic thinking with practical, hands-on problem solving. • High emotional intelligence and the ability to develop local talent and build capability within the team. • A background that includes international luxury guest exposure and demonstrable experience working across functions beyond core hospitality operations. • A genuine passion for the African wilderness, conservation, and the pursuit of outstanding guest experiences. • Proficiency in Microsoft Office Suite, with strong project management, systems thinking, and organisational skills. • The role is based in Maun, with regular travel to remote bush camps across the portfolio. Salary – Market Related Start – ASAP ➡️ PLEASE NOTE – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you!
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