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Job Summary
The Camp Manager is responsible for the overall day-to-day management of the camp, ensuring exceptional guest experience, efficient operations, staff leadership, and alignment with conservation and sustainability principles of the reserve. Matric Tertiary qualification an advantage 3 years hospitality management experience as an assistant lodge manager or a camp manager in 5* eco safari game lodge Valid Manual Drivers Licence - a car would be a big advantage FGASA Level 1 Must be accustomed to living and working in remote area Responsible for:- Ensure a consistently high standard of guest service and hospitality • Act as the main point of contact for guests during their stay • Handle guest feedback, special requests, and complaints professionally • Oversee guest activities in coordination with guiding and conservation teams, Manage daily camp operations including accommodation, food & beverage, housekeeping, maintenance, and logistics • Ensure facilities are well maintained, safe, and presented to reserve standards • Monitor stock control, ordering, and supplier relationships • Ensure compliance with reserve policies, health & safety regulations, and emergency procedures Staff Management & Leadership • Recruit, train, schedule, and manage camp staff • Foster a positive team culture aligned with service excellence and conservation values • Conduct performance reviews and manage disciplinary procedures where required • Ensure staff accommodation, welfare, and morale are maintained Financial & Administrative Management Manage camp budgets, cost control, and monthly reporting • Approve invoices, manage petty cash, and track expenses. PLEASE DO NOT APPLY UNLESS YOU HAVE ALL THE EXPERIENCE LISTED ABOVE. Applicants who do not have the specific experience required, will not be contacted or corresponded with. 1. Submit an updated CV in MS Word format, starting with your current role, along with a headshot taken in the last 6 months. 2. Applicants must provide any additional information requested by Hospitality Exchange within 24 hours, including contactable referees being direct previous superiors, as consent to contact for references. 3. Only South African Nationals are eligible
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