Job Summary
OTA Administrator | Luxury Hospitality Group | Gauteng / Western Cape
Kendrick Recruitment is currently seeking a detail-oriented and commercially minded OTA Administrator for a luxury hospitality group. This role is responsible for supporting the online distribution strategy across a portfolio of luxury lodges and hotels, ensuring optimal channel performance, rate accuracy and revenue growth.
Package
• Salary: Negotiable depending on experience
Location: Bryanston, Gauteng OR Cape Town, Western Cape
Property Type: Luxury Hospitality Group
Key Responsibilities
• Ensure rates, inventory, restrictions and availability are accurately loaded across all channels
• Monitor rate parity and resolve discrepancies between direct and third-party booking channels
• Assist with promotional offers, campaigns and visibility programmes on OTA platforms
• Maintain accurate property information, room descriptions, policies, amenities and imagery across all online channels
• Work closely with Operations and Marketing teams to update content when required
• Monitor property visibility and ranking performance across OTA platforms
• Compile daily, weekly and monthly reports on OTA production and performance
• Track occupancy, revenue contribution, booking trends and channel performance
• Identify opportunities to improve visibility, conversion rates and revenue generation
• Assist with competitor benchmarking and market analysis
Requirements
• Strong understanding of online distribution channels and hotel booking platforms
• Excellent administrative and organisational skills
• Strong attention to detail and accuracy
• Advanced Excel and reporting skills
• Ability to work independently while managing multiple properties and deadlines
• Excellent communication and relationship-building skills
• 3–5 years’ relevant experience in a similar role
This is an excellent opportunity for a commercially focused professional to join a leading hospitality group and contribute to the growth and performance of a portfolio of luxury properties.
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