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Lodge Manager KZN | Luxury Lodge | Salary R20,000 – R25,000 Negotiable DOE Kendrick Recruitment is seeking an experienced Lodge Manager to oversee the daily operations of a small, luxury 5-star lodge in KwaZulu-Natal. This intimate camp accommodates only 10 guests, supported by a team of 22 staff, and includes a small stand-alone one-bedroom manager’s house. The successful candidate will ensure exceptional guest experiences, efficient management of staff and resources, and the smooth running of all lodge operations. Key Responsibilities: Manage all aspects of lodge operations, including guest services, housekeeping, food & beverage, and maintenance Lead; motivate, and develop staff to ensure high-performance and excellent service delivery Ensure compliance with health, safety, and quality standards Oversee budgets, cost control, and financial reporting Maintain high standards of guest satisfaction and address guest feedback or complaints effectively Coordinate schedules, staff rosters, and training programmes Foster a positive workplace culture and encourage teamwork Liaise with suppliers, contractors, and external stakeholders as required Monitor and maintain lodge facilities, equipment, and vehicles Requirements: Senior management experience in a 5-star lodge or luxury hospitality establishment Previous experience managing a small luxury lodge or boutique 5-star property preferred Strong leadership, communication, and organisational skills Financial acumen and experience managing budgets and operational costs Ability to work under pressure and problem-solve in a fast-paced environment Excellent interpersonal skills and ability to interact with high-profile guests Well-presented and professional at all times Flexible and adaptable to work shifts, weekends, and public holidays Package: Negotiable salary depending on experience Small stand-alone one-bedroom house included Opportunity to manage an exclusive 5-star camp with a small, high-performing team
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