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Job Summary
A Big 5 Game Lodge in Pilanesberg, North West is seeking a dynamic and detail-oriented MICE Manager to oversee and coordinate all Meetings, Incentives, Conferences, and Events. The ideal candidate will be highly organised, client-focused, and able to deliver seamless, high-end events that align with the lodge’s luxury standards. REQUIREMENT: • RSA ID and legal residence essential • Relevant qualification in Hospitality, Events Management, or similar • Proven experience in a MICE or Events Management role within a luxury hospitality environment • Strong planning, organisational, and coordination skills • Excellent communication and client liaison abilities • Ability to manage multiple events and deadlines simultaneously • Strong attention to detail and problem-solving skills • Financial awareness including budgeting and cost control • Proficient in Microsoft Office and event management systems • Ability to work flexible hours, including weekends when required KEY RESPONSIBILITIES: • Plan, coordinate, and manage all MICE events at the lodge • Liaise with clients to understand requirements and ensure expectations are met • Coordinate with all departments (kitchen, housekeeping, maintenance, front office) • Oversee event setup, execution, and breakdown • Manage event budgets, quotations, and invoicing • Ensure high standards of service delivery and guest satisfaction • Handle on-site event management and troubleshooting • Maintain strong relationships with clients and external suppliers • Ensure all events align with the lodge’s brand and standards • Prepare reports and post-event evaluations
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