Job Summary
⭐ NEW URGENT Reservations Vacancy – Sabi Sands ? ? Property Reservations Executive – Luxury Safari Lodge – Sabi Sands ➡️ Live-in (Single) | On-site role ? Salary: R19,500 CTC (incl. benefits) Kendrick Recruitment is recruiting a polished, guest-focused Property Reservations Executive for an exclusive luxury safari lodge in the Sabi Sands. Role Overview This role manages reservation enquiries and bookings (with a strong focus on repeat and VIP guests), ensuring excellent turnaround times, accurate confirmations, and maximum conversion through strong guest communication and sales support. Key Responsibilities • Handle reservation enquiries by phone and email, converting enquiries into confirmed bookings • Provide accurate information on room options, availability, packages, and specials • Follow up on provisional bookings, maintain turnaround standards, and ensure confirmations are sent timeously • Issue invoices, process payments, and manage amendments or cancellations professionally • Book flights and road transfers as required and coordinate any reservation-related changes with lodge operations • Maintain and update guest profiles and databases, including VIP and repeat guest details • Ensure guest requests (excursions, treatments, special requirements) are actioned and correctly noted • Assist with greeting guests on arrival when operationally required, and support site visits where needed Requirements • Minimum 3 years’ experience in a similar reservations role, specifically within the luxury safari lodge industry - essential • Excellent written and verbal English communication skills, with a confident phone manner • Strong computer literacy and sound knowledge of reservations systems • Strong admin skills, attention to detail, and the ability to multitask under pressure • Proactive, team-oriented, and guest obsessed, with a hands-on attitude suited to lodge life Package Highlights • Salary: R19;500 CTC • Live-in furnished accommodation (single, possible sharing depending on availability) • Food allowance (as per company policy) • Medical Aid and Pension Fund company contributions apply after successful probation (as per company policy) • Leave cycle: 4 weeks on / 2 weeks off To Apply Please submit your CV, contactable references, and a recent head and shoulders photograph ASAP. ? Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.