Job Summary
✨ Kendrick Recruitment Presents: Step Into the Heart of Luxury Safari Leadership ✨ Kendrick Recruitment is searching for an experienced and dynamic Lodge Manager for a prestigious luxury safari tours company in Botswana. This is an exceptional opportunity for a hospitality professional ready to take charge of a high-end lodge where world-class guest experiences, personalised service, and operational excellence come together in the heart of the bush. ?? ? Salary: Negotiable DOE ? Location: Botswana (Live-in Position) ? Why This Role? A rare chance to lead a luxury safari lodge, shape unforgettable guest journeys, and drive excellence across all areas of operations in a world-class environment ? The Role – Where Guest Experience Meets Leadership: This individual will oversee the day-to-day operations of a luxury safari lodge, ensuring seamless coordination across all departments while upholding the highest five-star standards. They will be responsible for enhancing guest experiences, maintaining brand consistency, and ensuring every visitor enjoys a personalised and memorable stay. Working closely with Heads of Department, they will drive performance, support training initiatives, and foster a strong service culture throughout the lodge. They will manage staffing plans, guest requirements, and monthly operational planning while ensuring that all tasks and action points are completed efficiently and within budget. A key focus of the role is guest engagement – building strong relationships with both new and returning guests, coordinating personalised “guest delight” moments, and ensuring a warm, attentive, and seamless safari experience from arrival to departure. ? Who They’re Looking For: They’re seeking a confident, polished, and people-focused leader who thrives in luxury safari environments: ✔ Minimum 5 years’ experience in a 5-star lodge or luxury hospitality setting ✔ Strong background in guest relations and team leadership ✔ Hospitality or business qualification advantageous ✔ Excellent communication skills and strong command of English ✔ Calm, organised, and able to perform under pressure ✔ Warm, professional, and confident with high-end clientele ✔ Passion for service excellence and personalised guest experiences ? The Bottom Line: If they are ready to step into a leadership role where every detail matters, every guest interaction counts, and every day brings something new in the bush – this is their moment. ? Ready to lead in luxury safari style? Send their CV today! Because in Botswana… great lodges are run by extraordinary leaders. ✨