Job Summary
? ?? ??????????? ??????????? is recruiting on behalf of a leading luxury hospitality group in Tanzania for an experienced and guest-focused ????? ??????? Our client is a respected hospitality company and are looking for a polished, hands-on lodge manager to take the helm of an exclusive lodge in Arusha, making sure every guest enjoys a truly memorable stay. The successful candidate will oversee every department, including food & beverage, housekeeping, spa, maintenance and grounds, and will personally welcome guests and take ownership of their experience from arrival to departure. The role carries full financial accountability for the lodge, covering budgets, operating and capital spend, asset and stock control, as well as the training, welfare and performance of the lodge team. ? Please note - Local (Tanzanian) candidates will be given preference. ???????????? · A diploma or degree in hospitality or a related field. · A minimum of 5 years' management experience in a luxury lodge environment. · Proven ability to deliver exceptional, personalised service to discerning guests. · Strong all-round knowledge of lodge operations, including F&B, housekeeping, spa, maintenance and grounds. · Sound financial skills, including budgeting, cost control, capex and opex management and asset registers. · Experience in stock and store control, including running a lodge shop. · Hands-on people management experience: rosters, leave, appraisals, disciplinary processes and staff welfare. · A natural trainer and mentor who can coach heads of department and junior staff to consistent standards. · Computer literate, with good working knowledge of Word, Excel, Outlook and PowerPoint. · A self-motivated, visible leader with a warm and professional guest presence. · Excellent communication skills and strong attention to detail. · Willing to be based at the lodge in Arusha, Tanzania. ?????? – On application with live in benefits ? ?????? ???? – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you.