CLUB MANAGER -- PADEL CLUB

Location: Hermanus, Western Cape
Position: Club Manager
Employment: Full-time

Salary: Market related

We are looking for an energetic, commercially minded and hands-on Club Manager to take responsibility for the day-to-day operation and growth of our padel club in Hermanus.

This is not simply an administrative management role. We are looking for someone who enjoys working with people, building a community and actively driving the performance of the club.

The successful candidate will take ownership of the overall club experience -- from ensuring the courts and facilities are maintained to a high standard, to managing staff, growing bookings, organising events and developing relationships with local businesses, schools and the wider community.

Key Responsibilities

• Manage the day-to-day operations of the club and ensure consistently high facility standards.

• Manage and motivate club staff, including rostering, training and performance management.

• Drive court bookings, events, coaching, rentals and other club revenue opportunities.

• Actively market the club to local businesses, schools, corporates and community organisations.

• Plan and deliver social events, tournaments, coaching days and community activations.

• Develop initiatives to increase off-peak court utilisation.

• Build and grow the club's player community and encourage repeat bookings.

• Ensure customers receive a professional, welcoming and responsive experience.

• Develop partnerships with local businesses and identify sponsorship opportunities.

• Oversee POS procedures, daily reconciliations and basic club financial controls.

• Monitor maintenance, safety and presentation of courts, equipment and clubhouse facilities.

• Provide regular performance reporting covering revenue, utilisation, marketing, staffing and operations.

• Identify and implement new ideas to grow the club and improve its overall performance.

Who We're Looking For

We are looking for someone who is:

• Outgoing and personable -- comfortable engaging with players, businesses and the local community.

• Commercially minded -- understands that increasing bookings, events and revenue is a core part of the role.

• Highly organised -- able to manage staff, events, maintenance and administration simultaneously.

• Proactive -- identifies opportunities and solves problems without waiting to be asked.

• Sales and marketing orientated -- comfortable making calls, approaching businesses and promoting the club.

• Customer focused -- passionate about creating an excellent experience for every player.

• Hands-on -- willing to get involved wherever necessary to ensure the club operates properly.

• Accountable -- comfortable working towards clearly defined performance targets and KPIs.

Previous experience in hospitality, leisure, sports clubs, gyms, events, retail management or customer-facing operations would be advantageous.

Knowledge of padel is beneficial, but enthusiasm, attitude and commercial ability are more important.