Job Summary
?️ Head of Guest Services, Planning & Events | Luxury Island Resort | Caribbean ?✨ ? Salary: Negotiable, DOE ? Accommodation: Live-in provided Kendrick Recruitment is on the hunt for an experienced and dynamic Head of Guest Services, Planning & Events to join a luxury island resort in the Caribbean. This is a unique opportunity for a hospitality professional who thrives in a high-end, fast-paced environment, loves creating unforgettable experiences, and is comfortable living on a stunning, remote island. This role is perfect for someone who can combine creativity, organisation, and leadership to oversee guest services, plan exceptional events, and ensure every visitor enjoys a seamless and personalised experience. ? Key Responsibilities • Lead and inspire the guest services team to deliver outstanding service • Plan, coordinate, and execute luxury events, banquets, and private experiences • Oversee daily guest operations, ensuring seamless check-in, check-out, and concierge services • Develop and implement service standards and procedures • Monitor and manage budgets, resources, and operational performance • Resolve guest queries or issues promptly and professionally • Collaborate with other resort departments to deliver an exceptional overall guest experience ? Requirements • Proven experience in a senior guest services, events, or hospitality management role within luxury resorts or high-end hotels • Strong leadership, organisational, and people management skills • Excellent communication, planning, and problem-solving abilities • Creativity and flair for designing unforgettable guest experiences • Comfortable working in a remote island environment and adapting to local logistics • High level of professionalism with a guest-focused approach ? What’s on Offer • Competitive salary, negotiable depending on experience • Live-in accommodation provided • Opportunity to lead guest services and events at a world-class luxury island resort • Exposure to high-profile international clientele • Chance to create unforgettable experiences in a breathtaking Caribbean setting ✨ Ready to take your hospitality career to paradise and deliver exceptional guest experiences on a luxury island? ? Candidates who are keen to apply are invited to submit their CV today!