Job Summary
?✨ HEAD OF GUEST SERVICES, PLANNING & EVENTS VACANCY ALERT ✨? ? Head of Guest Services, Planning & Events ? Caribbean ? Luxury Island Resort (Live-in) ? Salary: Negotiable (DOE) ? Role Overview: A senior leadership role responsible for overseeing guest services, planning, and events, ensuring seamless operations and delivering world-class, personalised guest experiences within a luxury island resort environment. ? Key Responsibilities: • Lead and manage Guest Services, Planning, and Events teams • Ensure exceptional service delivery across all guest touchpoints • Oversee planning and execution of events, weddings, and private functions • Develop and implement guest service standards and training programmes • Manage budgets, logistics, and operational resources for events and guest services • Collaborate with all resort departments to ensure seamless operations • Maintain high standards of communication, organisation, and efficiency • Act as key contact for VIP and high-profile guests, ensuring bespoke experiences • Drive guest satisfaction and service excellence across all departments ? Requirements: • Proven experience in guest services, events, or resort management in luxury hospitality • Strong leadership and team management skills • Excellent organisational, planning, and communication abilities • Experience managing high-end events and private functions • Ability to manage multiple priorities in a fast-paced luxury environment • Professional, proactive, and guest-focused mindset • Comfortable living and working in a remote island setting ? Package Includes: • Live-in accommodation • Competitive salary (Negotiable DOE) • Opportunity to work in a world-class luxury island resort • Exposure to high-profile guests and premium events • Career growth and international experience For more details on this role and to apply, contact me today! Please note that only suitable candidates meeting the requirements of the position will be contacted.