Job Title: Talent Acquisition Specialist – BPO (Financial Services)
Location: Sea Point, Cape Town
Department: Human Resources / People Operations
Employment Type: Full-Time
Salary: R15,000 per month

About the Company:

Cloudhub Networks (Pty) Ltd. is a leading BPO provider in the financial services sector, supporting global clients with innovative solutions. We are committed to attracting top talent, building strong teams, and creating an engaging, high-performance culture that drives business success.

Position Overview:
We are seeking a Talent Acquisition Specialist with experience in the BPO and financial services industry to manage end-to-end recruitment. The ideal candidate will source, attract, and hire high-caliber talent while ensuring an excellent candidate experience and partnering closely with operations and client-facing teams.

Key Responsibilities:

• Manage full-cycle recruitment for BPO operations, including financial services roles, call center agents, and corporate support functions.
• Source, screen, and interview candidates using a variety of methods, including job boards, social media, referrals, and networking.
• Build and maintain talent pipelines for current and future hiring needs.
• Collaborate with hiring managers and operations teams to understand role requirements and recruitment priorities.
• Coordinate candidate assessments, interviews, and offer processes.
• Ensure compliance with labor laws, internal HR policies, and client contractual requirements.
• Maintain recruitment metrics and reports to track hiring efficiency and quality.
• Promote the company’s employer brand and enhance candidate experience across all touchpoints.

Required Skills and Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Minimum 3–5 years of recruitment experience, preferably in a BPO or financial services environment.
• Strong knowledge of recruitment best practices, sourcing strategies, and selection techniques.
• Proficiency with applicant tracking systems (ATS) and HR software.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple roles and priorities in a fast-paced environment.

Preferred Qualifications:

• Experience recruiting for both operational and corporate financial services roles.
• Understanding of BPO operations and client service expectations.
• Knowledge of South African labor laws and HR compliance standards.
• Exposure to employer branding and recruitment marketing initiatives.

Why Join Us:

• Work with a leading BPO in financial services, supporting global clients.
• Opportunity to shape recruitment strategies and contribute to business growth.
• Collaborative, high-performance work environment with career development opportunities.

Job Type: Full-time

Work Location: In person