Job Summary
Often referred to as the “ Jewel of the Cape Winelands ” this most exclusive, ultra-luxurious wine estate hotel offers bespoke amenities, an elegant wellness retreat & spa, a wide selection of private garden, luxury, superior, or presidential graded rooms and world-class dining facilities. ProStaffSelect are in search of a highly polished, organised and experienced FOOD & WINE SPECIALIST / F&B MANAGER to handle daily operations, oversee staff, control and monitor business performance and financial profitability. An individual who manages a business “as if it’s their own”. An individual that is highly passionate about the winelands, top cuisines, exceptional service and recognised as an industry professional REQUIREMENTS: ° At least 2 - 5 years senior management experience within Top Rated Restaurants, 5* Hotels & Wine Estates. ° Strong leadership, financial literacy, problem-solving, and communication abilities. ° Highly proficient in Point of Sale and Back of House software as well as Excel, Word and Office. ° Proven success and abilities in planning, organising and staff management. ° Passion for FOOD and knowledge of WINES, Artisan COFFEE and 5* service standards. ° Experience in procurement / sourcing and hiring of staff and equipment. ° Excellent people skills, resourceful thinker & innovative worker. ° Accomplished in controlling profitability, beverage stocks, wastage & overall staff performance RESPONSIBILITIES: ° Operations : Oversee daily FOH and BOH service flow, maintain safety standards, and enforce health regulations. ° Staff Leadership : Recruit, train, schedule, and mentor employees to build a positive culture and reduce turnover. ° Financial Control : Manage the operating budget, monitor labour and food costs, and review profit and loss (P&L) statements. ° Guest Relations : Monitor service quality, engage with guests & restaurant customers, and resolve complaints quickly. ° Inventory : Oversee stock levels, place orders with suppliers, and minimize kitchen waste. ° Compliance & Safety : Enforce health codes, labour laws, and safety regulations. ° Strategic Bridge : Acting as the main link between business owners, corporate leadership, and frontline staff MORE INFO: ° Permanent appointment / with career advancement within the holding company. ° We require candidates who are HIGHLY ORGANIZED, DRIVEN and MOTIVATED. ° Bubbly and outgoing personality. ° Able to deal with the head chef and kitchen team and liaise with all staff. ° Effective in overseeing ordering, menu suggestions, coordinating of small group functions and daily communication with various suppliers, wine makers, industry partners etc.