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Job Summary
Floor Managers | JHB | Premium Hospitality Group An expanding hospitality group is seeking high-energy, professional FLOOR MANAGERS to join their teams in Bryanston and Parkhurst . The group requires leaders who thrive in high-volume, premium environments and are committed to maintaining world-class service standards. The Role The Floor Manager is the heartbeat of the restaurant during service. This role requires a constant presence on the floor, overseeing the flow of the dining room, coordinating between the kitchen and front-of-house, and ensuring every guest receives attentive, personalized service. It is a hands-on leadership position focused on operational fluidity and staff performance. Key Responsibilities Service Leadership: Lead the floor team during busy shifts to ensure seamless service delivery and guest satisfaction. Staff Coordination: Supervise waitstaff, runners, and hostesses, ensuring all sections are managed efficiently. Guest Experience: Handle guest inquiries and feedback in real-time with professionalism and a "guest-first" attitude. Operational Standards: Enforce strict adherence to grooming, service protocols, and health and safety regulations. Opening/Closing: Manage daily opening and closing procedures, including cash-ups and shift handovers. Training: Assist in the ongoing coaching and development of the floor team to maintain high service standards. Candidate Requirements Experience: A minimum of 3 years of experience in a supervisory or floor management role within a high-turnover, premium restaurant. Skill Set: Strong communication skills and the ability to remain calm and decisive under pressure. Passion for Hospitality: A deep understanding of premium service etiquette, specifically within Steakhouse or Mediterranean dining styles. Technical Proficiency: Competence in point-of-sale systems (e.g., Gaap, Micros) and table management software. Remuneration ZAR 15-20k CTC – experience depending A dynamic work environment with significant opportunities for growth as the group continues its expansion. To apply for Floor Managers | JHB | Premium Hospitality Group, please send your CV WITH UP-TO-DATE EMPLOYMENT HISTORY AND INSERTED FULL-LENGTH PHOTO. We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application. Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! Apply Below Disclaimer Personal information received from applicants will only be processed for the purposes obtained as disclosed in our privacy policy. By applying for this job, you accept that we can process your personal information as specified and you agree to our privacy policy found on Recruit for Africa website. Recruit for Africa (Pty) Ltd has safeguards in place to ensure the confidentiality of this personal information. Recruit for Africa will only send emails from “@Apply Below” domain and will never ask job seekers to pay recruitment, visa or any travel fees into our account.
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