Job Summary
Safari JOBS is recruiting for a Duty Manager (Executive Housekeeper) opportunity within a beautifully appointed, high-end safari property in a sought-after Big 5 reserve setting, within the Greater Kruger area. This is a superb role for a polished, detail-driven hospitality professional who takes genuine pride in creating immaculate spaces, leading from the front, and delivering the kind of seamless guest experience that leaves a lasting impression. The successful candidate will step into an environment where warmth, comfort, elegance, and intuitive service are deeply valued, and where housekeeping plays a central role in shaping the overall guest journey. This opportunity calls for a confident and inspiring leader with a sharp eye, strong standards, and the ability to bring out the very best in a team. It will suit someone who thrives in a luxury lodge environment, enjoys being hands-on, and understands how much the finest details matter in creating a truly memorable stay. For the right candidate, this is a chance to join a respected luxury hospitality operation where excellence is noticed, commitment is valued, and your contribution will directly influence the guest experience every single day. If you are a motivated housekeeping leader with a passion for exceptional standards, refined hospitality, and bush-based luxury; Safari JOBS would love to hear from you. ??????? ???????????? ??? ???????????? Clear criminal record; Excellent employment track record – references will be verified; Excellent English fluency & literacy; Computer literate; Minimum 2 - 3 years Housekeeping Management experience in a 5 star boutique operation / Big 5 reserve with in a similar lodge environment; Budget & stock control experience; Rooms division or Front of house experience - advantage; Hospitality and service training experience – advantage; ????? ??????’? ???????, ??? ????????? & ???? ??????? ?????????? ??????????/???????????? ?????? ??????????: Strong leadership & mentoring skills - Listen, Inspire and empower the team to perform their duties to the best of their ability and according to company standards; Make the team feel valued in order for them to assist you to drive the department; Strong management and problem solving skills. ???????????: Excellent communication and interpersonal skills (listening skills, verbal communication etc); Positive attitude, Self-motivated, Confident; Sense of humour and adventure ???????? ??? ??????: Strong People skills; Strong guest focus to ensure guest expectations are exceeded; Flexibility – adapt successfully to changing situations and environments; Attention to detail; Proactive person with well-developed concept of the importance of providing a world-class guest experience; Ability to work under pressure and to tight deadlines; High energy levels & drive to get things done; Planning & organizing; An appreciation of other cultures; Introduce new ideas that will enhance the department and its activities. ???? ?????? ???????: Flexibility; Strong time-management skills; Demonstrable team member qualities. ??? ???????????????? Take full responsibility for the running of the Housekeeping Division including the following: ???????????? & ????? ????????: To maintain high standards of cleanliness and attention to detail in guest accommodation – expect what you inspect – guest’s rooms to be checked daily; To maintain high standard of cleanliness and attention to detail in all guest areas; Maintenance service requirements are recorded and reported immediately to the Maintenance Assistant; Pest Control. ???????: To supervise and control the laundry operation in accordance with established methods; Ensure the guest laundry is collected, washed carefully and returned; Daily lodge laundry; Daily staff laundry. ???????????? ??????, ?????????? & ???????: Control housekeeping expenditure; Purchasing and price control to enable stock counts to be calculated at current prices; Monitor stock control systems of personal bars in guest’s rooms, linen, guest’s amenities and cleaning materials; Monthly stocktake of personal bars in guest’s rooms, housekeeping consumables and linen; Price updates, GRV’s and Budget control. ?????????? ?? ??? ?????��?????? ????: Inspire, stimulate and lead the team; Develop your teams and individuals; Ensure the right people are in the right positions; Ensure your team is guest focused; Recognise great guest feedback and deal with negative guest feedback constructively; All staff to be trained in their areas of responsibility and to attend regular training workshops; Manage Performance; Manage the team’s leave cycle and annual leave. ?????: Assisting at Front of House during guest’s arrivals or departures or Lodge Site Inspections; Hosting of Guests; Maintain relationships with the lodge & affiliated community, owners, suppliers. ???????????? / ??????? / ???? ????? Monthly CTC remuneration – NEG. DOE and qualifications – Please advise your approximate salary expectation upon application; Provident Fund, Group Life & Disability, Dreaded Disease Cover** Staff bed nights** Accommodation provided – private with own bathroom etc. Uniform and laundry thereof Meals provided, on duty Work Cycle: 21 days on, 7 days off plus 15 leave days per annum. **Applicable after three months of successful employment. ????? ?? ???? Unfortunately; this position is not suitable for children or pets due to reserve regulations. Applications are open to South African citizens only. A clear criminal record is required – all potential staff undergo standard fingerprinting in line with anti-poaching measures, during the onsite interview process. ??????????? ??????? Please submit your ??-??-???? ???? ??, a recent ????-???-????????? ??????????, copies of relevant ?????????????? / certificates, and contactable references for your ???? ????? ?????. Written reference letters to be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.