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East Africa Specialist | Luxury Safari & Travel Company | Cape Town/Johannesburg | Ss
HotelJobs Thursday, 15 October 2026Job Summary
NEW POSITION: East Africa Specialist | Luxury Safari & Travel Company | Cape Town/Johannesburg About the Opportunity Kendrick Recruitment is seeking an experienced, passionate and commercially driven East Africa Specialist to join a leading luxury safari and travel company. The ideal candidate will have extensive experience selling tailor-made East African safari experiences, exceptional destination knowledge and a proven track record in luxury inbound travel sales. This role involves designing personalised safari itineraries, managing the complete sales process and delivering exceptional guest service while achieving individual sales and booking targets. Key Responsibilities • Design and sell tailor-made luxury safari itineraries throughout East Africa, based on guests' preferences, interests and budgets. • Manage the complete sales process from initial enquiry through to booking confirmation. • Build strong guest relationships through expert destination knowledge, personalised recommendations and excellent communication. • Achieve individual sales, revenue, conversion and booking targets. • Prepare accurate quotations, itineraries and booking documentation. • Maintain up-to-date guest information and booking records using CRM and reservations systems. • Ensure smooth operational handovers and timely booking confirmations. • Maintain extensive knowledge of East African safari destinations, luxury lodges, camps and travel experiences. • Collaborate with internal sales, reservations and guest services teams to deliver seamless guest experiences. • Identify opportunities to improve sales performance, guest satisfaction and operational efficiency. • Represent the company professionally while maintaining exceptional luxury travel service standards. Key Requirements • Minimum 5 years' experience selling East African safaris – essential. • Minimum 10 years' experience within an African inbound retail sales environment – essential. • Proven track record of achieving individual sales and revenue targets. • Extensive knowledge of East African safari destinations, particularly Tanzania and Kenya. • Strong experience designing and selling tailor-made luxury safari itineraries. • Excellent consultative selling, negotiation and relationship-building skills. • Exceptional written and verbal communication skills. • Strong organisational abilities with excellent attention to detail. • Good commercial awareness and understanding of sales conversion and booking values. • Experience working with CRM and reservations systems; HubSpot experience advantageous. • Ability to manage multiple enquiries, bookings and deadlines efficiently. • Comfortable working independently in a remote environment when required. • A genuine passion for African travel, wildlife, conservation and luxury hospitality. Working Hours & Conditions • Monday to Friday, 08:00–17:00, including a one-hour lunch break, with some flexibility. • Occasional after-hours and weekend availability may be required. • Participation in a rotational emergency contact and standby schedule. • Flexibility to work alternative South African public holidays and additional hours during peak periods, with time off in lieu where applicable. • Occasional work-related travel may be required. Package • Salary: R30 000 – R 35 000. • Medical Aid Contribution Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.
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