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Job Summary
Our client, a busy luxury 5 star safari lodge located within the Greater Kruger region of Mpumalanga, is seeking a dedicated and professional couple to join their dynamic team in the roles of Front of House Manager and Guide–Maintenance Supervisor. This exciting opportunity is ideally suited to an experienced, forward-thinking couple who thrives in a remote luxury safari environment and takes pride in delivering exceptional guest experiences while maintaining high operational standards. The roles require a hands-on, adaptable approach, combining guest interaction, management support, leadership, guiding, and lodge maintenance oversight within a fast-paced safari operation. If you feel that you are the ideal couple for this opportunity, we encourage you to apply today. ??????? ???????????? ??? ???????????? Clear criminal record; Excellent employment track record – references will be checked; Excellent English communication skills, both written and verbal; Matric certificate; Previous lodge experience in a high-end / luxury environment; People / Hosting skills; Valid driver’s licence & own transport (??????????) ????? ?? ????? ??????? ???????? Excellent administrative skills; Excellent computer skills using various Microsoft packages - word and excel and outlook; Financial mindset; ?????????: Experience with Res Request ?????-??????????? ?????????? ???????? FGASA Trails Guide (NQF 2 / NQF 4) ‘Back Up level’; First Aid; NDT; Rifle competencies: 117705, 119651, 123519; Good admin skills for month end reporting; Good to fair maintenance background re. vehicles and lodge maintenance – Formal qualifications are not essential, but good practical skills / experience are key; All guiding qualifications and relevant memberships must be up to date; ?????????: FGASA Professional (Trails) Guide; SAPS competency certificate; SANParks orientation assessment ?????????? ?????? A strong work ethic with a hands-on, proactive approach to daily operations; Honest; reliable and effective communicators with the ability to multitask and maintain a high level of attention to detail; Self-motivated; fit, and energetic, with a confident, people-centric manner and strong interpersonal skills; Flexible team players who are willing to assist across departments as required, and who demonstrate initiative and creative problem-solving abilities; Demonstrate flexibility with working hours and a strong commitment to operational excellence; Of sober habits and a non-smokers, with the resilience to thrive in a demanding, fast-paced lodge environment ??? ???????????????? ????? ?? ????? ??????? ???????? Daily front of house duties - office admin related work, check in and out of guests etc; Hosting of guests on a rotational basis, oversee of housekeeping & allocation of tasks, room checks; Curio shop sales and stocks, monthly stock takes of housekeeping and curio departments; Assistance in helping with bush events such as drinks set up etc; Confidently communicate telephonically and with email, also when interacting with guests at the lodge; Any other ad hoc duties reasonably associated with the role ?????-??????????? ?????????? ???????? Lodge & vehicle related maintenance - ability to lead a team, proactively identify issues, and carry out basic repairs; Game drives; Lead / back up bush walks in a Big 5 area; Month end reporting; Potentially - hosting of guests on a rotational basis; Any other ad hoc duties reasonably associated with the role ???????????? / ??????? / ???? ????? Gross salary: Approximately R26 – R30, 000.00 p/m NEG. DOE & qualifications; Accommodation: Private room en-site; basic furnishings; Meals provided; Uniform and laundry thereof; Gratuities - Part of the lodge general staff tip pool; Work / leave cycle: 6 weeks on 2 weeks off plus 21 annual leave days ????? ?? ???? This is unfortunately not an Expat / family / pet friendly position. Candidates must be open to completing police clearance and polygraph-type assessments, should these be required, during the hiring process. Any finer details will be discussed directly with the candidate/s during an interview with the company. ??????????? ??????? Please submit an ??-??-???? ???? ??, a recent ????-???-????????? ??????????, copies of relevant ?????????????? and certificates, and contactable references for your ???? ????? ?????, ?????????, ?? ????????? ?????????? ???????????. Written reference letters may be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.
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