Job Summary
Assistant Lodge Manager – Luxury Lodge | Kruger National Park Kendrick Recruitment is currently seeking an experienced Assistant Lodge Manager for a luxury lodge in the Kruger National Park. This is an exciting opportunity to support the Lodge Manager in operational management while ensuring exceptional guest experiences. Requirements -Minimum 4 years’ hospitality experience, including at least 2 years in an assistant managerial or trainee role at a five-star lodge or hotel -Strong Food & Beverage knowledge -Competency in financial management -Passion for hospitality and commitment to service excellence -Knowledge of dietary requirements and allergies -Excellent attention to detail -Strong English communication skills; additional languages advantageous -Proficient in MS Word, Excel, Outlook, and internet applications -Strong leadership, management, and interpersonal skills -Cooperative; flexible, and able to mentor and develop staff -Ability to remain calm, resourceful, and solutions-driven under pressure -Understanding of basic labour law and disciplinary procedures -Strong organisational skills, assertiveness, and patience -South African citizenship or valid work visa Key Responsibilities -Assist the Lodge Manager in overseeing overall lodge operations -Deliver outstanding guest service, ensuring a warm, personalised experience -Train and manage lodge staff to meet service standards -Maintain high standards of housekeeping, maintenance, and landscaping -Oversee stock control, order management, and financial administration -Manage concierge and reception administration -Maintain guest databases to support service excellence -Ensure guest areas and service spaces are organised and presentable -Uphold the quality and care of all lodge equipment and products -Support the lodge’s conservation vision and sustainability initiatives -Perform additional operational tasks as required, demonstrating flexibility and teamwork Package -Negotiable salary, dependent on experience -Live-in accommodation as per lodge policy To Apply Send your CV, references, qualifications, and a recent head & shoulders photo Please note: Only candidates meeting the listed requirements will be contacted. If you do not hear from us within 7 working days, kindly consider your application unsuccessful.