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Safari JOBS is searching for an Anchor/Duty Manager to become part of the passionate team at an award-winning, leading safari hospitality group. The main purpose of the Anchor is to provide a personalised, professional concierge and reception service; as well as host guests in line with the company standards and operating procedures. You will be an integral part of a team dedicated to offering guests an exclusive experience within a carefully protected area known for its high concentrations of big game and frequent leopard sightings. The group is deeply committed to biodiversity projects focused on maintaining healthy ecosystems and habitats, ensuring the protection of diverse wildlife, including species of conservation concern. The company also works closely with local communities to ensure they benefit from tourism and conservation, fostering lasting socio-economic growth. ??????? ???????????? ??? ???????????? Clear criminal record; Exceptional English communication skills – written & verbal; Speaking of a second language – preferable; Excellent employment track record – references will be checked; Good computer literacy; South African National or Expat with citizenship or valid working visa; Valid driver’s licence; Min. 4 years’ experience – ideally 2 years as a trainee in a well-recognized 5* hotel or world-class lodge, as an Assistant Manager; High standards of service excellence and a passion for the industry; Exceptional Food and Beverage knowledge - of its preparation and terminology; Awareness of dietaries and allergies; Financial management ability; Excellent management ability; A clear understanding of basic labour law and disciplinary procedures; Understanding of housekeeping and maintenance procedures ?????? ????????: A developmental approach to staff, A hardworking, cooperative manner; Attention to detail, Assertiveness, patience, and good organizational skills, An awareness of developments within the food and lodge industries, as well as international trends in hospitality. ????? ?????????? ??????: You are an energetic person with a passion for service excellence and willingness to grow; You are well-presented, professional and approachable with impeccable manners; you have a deep understanding of the decorum required when dealing with high end guests from different walks of life; You have purpose, are innovative with a kindly attitude towards others; You are a leader with initiative who is comfortable working alone or with others; You are humble and salt of the earth with a good direction and a mature approach to life; You are passionate about sustainability and to ‘giving back’ to others; You are willing to commit to the employer for a minimum period of two years and you absolutely love the idea of living in a bush environment. ??? ???????????????? Report to the Lodge Manager, and Assistant Lodge Manager; Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained; Management and training of the lodge staff in line with the establishments Standard of Excellence; Maintain the highest standards of housekeeping, maintenance, and gardening to ensure that all areas are always kept clean and tidy, and style and design are not eroded; Effective financial management through the administration of orders and effective stock control; Communication with departmental teams to ensure that guest needs are met, and operations run effectively; Effective daily administration of the concierge and reception duties; Maintenance of the guest database to achieve service excellence; Ensuring the quality and care of equipment and products; Active participation in and effective communication and support of the establishment conservation message and purpose; Performance of other tasks as reasonably requested from time to time and as required by the business and/or operation. The company fosters a culture of collaboration, and with this a support of the multi-skilling of staff. ???????????? / ??????? / ???? ????? Monthly remuneration: CTC package NEG. DOE - Please advise expectation upon application; Accommodation: Some rooms have one room with a bathroom or a loft room with a lounge and bathroom. Some senior rooms have basic kitchenettes. The rooms are furnished with a ¾ bed or double bed, desk and chair, curtains, cupboard, and bedside table. Most rooms have ceiling fans but due to extreme temperatures; Facilities that contribute to employees well-being and life balance, an opportunity to feel at home and enjoy social gatherings or work functions at the pool, bar, TV lounge and pool table, braai areas, gym and school; Uniform excluding shoes; Onsite staff transport; Utilities – water and electricity, free Wi-Fi, generator; Room cleaning service: mandatory at nominal monthly set contribution fee. Housekeepers wash uniforms, and personal clothing, excluding handwashing, and clean rooms daily; Three meals a day provided at the canteen; The bar is open 7 days a week for drinks, snacks, and toiletries. Any purchases will be charged to the employee’s staff account which will be deducted from the salary; Onsite Paramedic; Medical aid - compulsory for senior staff (Employees can choose their preferred plan); Provident fund – compulsory; Annual bonus at the discretion of management and salary review in January; Gratuities from guests or share in the general gratuity pool; Family friendly; Discounted flight rates to and from Johannesburg Work cycle: 6 weeks on, 2 weeks off plus annual leave. ???��??????? ??????? Please submit your ??-??-???? ???? ??, a recent ????-???-????????? ??????????, copies of relevant ?????????????? / certificates, and contactable references for your ???? ????? ?????. Written reference letters to be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.
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