Join a forward-thinking organisation committed to transforming financial services through innovative technology solutions. Our client, a leading provider in the banking, capital markets, and treasury sectors, is seeking a dedicated Account Manager to cultivate strategic client relationships, drive business growth, and deliver tailored technological solutions that address complex industry challenges.
Duties:
- Establish and nurture relationships as a trusted advisor to ensure clients continuously derive value from products and services
- Act as the primary contact for client concerns, needs, and general relationship management
- Build and sustain long-term client partnerships, maintaining accurate records and managing contract updates
- Collaborate with internal teams to develop strategic account plans and ensure KPIs are achieved
- Identify upselling and cross-selling opportunities through a thorough understanding of client needs and offerings
- Lead regular account review sessions to assess ongoing engagements and explore growth opportunities
- Engage with stakeholders across all levels of client organisations, understanding workflows and internal processes
- Maintain all client records within CRM platforms, ensuring data accuracy
- Develop sales forecasts and pipeline reports, providing regular updates to management
- Conduct needs assessments to understand client challenges and collaborate on designing tailored solutions
- Facilitate workshops to identify opportunities and articulate value propositions
- Stay informed on industry trends and client market dynamics to provide relevant insights
- Support the development and execution of marketing activities and content creation
- Drive revenue growth within existing accounts, identifying new business opportunities and expanding service offerings
Requirements:
- 3 to 5 years of relevant experience in account management, business development, or similar roles
- Solid understanding of banking, financial services, or consulting sectors
- Familiarity with Capital Markets and Treasury Banking technology is advantageous
- Knowledge of legal and commercial agreements
- Strong skills in Client Relationship Management, Strategic Planning, and Sales
- Proficiency in Microsoft PowerPoint and Excel
- Excellent networking and stakeholder engagement abilities
Nice to Have:
- Specific experience or knowledge of banking and financial sector technologies
Benefits:
- Competitive negotiable salary package
- Dynamic hybrid work environment
- Opportunities for professional growth within a reputable organisation
- Engage in innovative projects that shape the future of financial services
Take the next step in your career by joining a company dedicated to excellence and innovation in the financial industry. Apply now to become part of a team that values strategic thinking, client success, and technological advancement.