We’re Hiring: Group Head of Housekeeping & Maintenance

An exciting opportunity has arisen for an experienced Group Head of Housekeeping & Maintenance to lead and elevate housekeeping standards, maintenance operations, and asset care across a portfolio of hospitality properties.

This strategic role is responsible for ensuring exceptional presentation, operational efficiency, compliance, cost control, and a consistently outstanding guest experience across the group.

 Key Responsibilities

Operational Leadership

• Develop and implement group-wide housekeeping and maintenance standards
  

• Ensure consistency in cleanliness, safety, presentation, and quality across all properties
  

• Conduct regular property inspections and audits
  

• Support General Managers with planning, troubleshooting, and continuous improvement
  

Housekeeping Management

• Standardise cleaning procedures, room readiness, and public area maintenance
  

• Oversee linen control, chemical usage, and stock management
  

• Implement productivity benchmarks and effective labour planning
  

• Ensure compliance with hygiene and sanitation standards
  

Maintenance & Facilities Management

• Manage preventative and reactive maintenance programmes
  

• Develop asset lifecycle plans and maintenance schedules
  

• Oversee contractors and service level agreements
  

• Ensure compliance with health, safety, and statutory regulations
  

• Drive energy efficiency and cost-saving initiatives
  

Financial & Budget Control

• Prepare and manage departmental budgets
  

• Monitor maintenance spend, repairs, and capex
  

• Implement cost controls without compromising quality
  

Compliance & Risk Management

• Ensure compliance with Occupational Health & Safety legislation
  

• Maintain safe environments for guests and staff
  

• Support incident investigations and risk mitigation
  

Training & Development

• Develop and implement training programmes
  

• Coach and mentor Heads of Department and Supervisors
  

• Support succession planning and leadership development
  

• Foster a culture of accountability and service excellence
  

Collaboration & Reporting

• Work closely with General Managers, HR, Finance, and Operations
  

• Provide regular operational reporting to senior leadership
  

• Lead cross-property operational projects and initiatives
  

Requirements

Requirements

• Grade 12 (essential)
  

• Qualification in Hospitality Management, Facilities Management, or related field
  

• 7–10 years’ experience in hospitality operations, housekeeping, or facilities management
  

• Proven experience managing multi-property or group operations (advantageous)
  

• Strong leadership and people management capability
  

• Solid knowledge of South African health & safety regulations
  

Benefits