Our client in the Healthcare / Medical Aid Industry is looking to employ a Business Analyst to join their team based in Sandton, Gauteng.

Exciting Opportunity: Join a dynamic healthcare technology environment where you will ensure accurate system configuration, claims integrity, regulatory compliance, and seamless medical scheme administration, supporting operational excellence and financial risk protection.

Requirements:

• Project management qualification.
• Business Analysis certification (e.g. BABOK, CBAP).
• Information Technology, Business Analysis or related degree / diploma.
• IIBA.
• 3-5 Years’ Business Analysis or related experience (e.g. Testing or Business Systems Analysis).
• Experience in modeling, solution testing and verification.
• Financial services experience will be beneficial.
• Experience in working with cross-functional project teams will be beneficial.
• Experience with Bonitas Medical Aid is advantageous.
• Understanding of process design (solution architecture, process mapping, entity diagram mapping, etc.)
• IT methodology (e.g. Agile, Waterfall, etc.)
• Business acumen and basic understanding of UX and UI design principles.

Responsibilities:

Business Analysis & Solution Delivery

• Monitor IT trends and practices.
• Gather, analyse, validate and translate business requirements into functional specifications.
• Act as liaison between stakeholders and project teams.
• Contribute to solution design aligned to systems architecture.
• Oversee quality delivery of requirements and process specifications.
• Collaborate with solution teams and end-users.
• Participate in solution design and User Acceptance Testing.
• Define success criteria and test cases.
• Test and validate technical solutions.
• Define reporting requirements and integration points.
• Ensure integration and consistency of solutions across business areas.

Stakeholder & Client Management

• Build and maintain stakeholder relationships.
• Deliver on service level agreements. Improve client service and fair treatment.
• Contribute to a culture of exceptional client service.
• Monitor turnaround times and resolve issues.
• Drive service delivery goals.
• Manage and resolve client queries to enhance business processes.

Team Contribution & Culture

• Contribute to a positive and productive work culture.
• Drive best practice, continuous learning and team cohesiveness.
• Manage own performance to achieve business objectives.
• Role model innovation, change agility and collaboration.

Financial & Operational Governance

• Enhance cost effectiveness and operational efficiency.
• Manage financial and company resources responsibly.
• Address high-risk financial issues and contribute to policy development.

Should you not receive feedback within two weeks of applying, you may consider your application unsuccessful.