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General Manager | Luxury Boutique Hotel | Robertson Wine Valley, Western Cape | Ss
HotelJobs Monday, 06 July 2026Job Summary
Now Hiring General Manager | Luxury Boutique Hotel | Robertson Wine Valley, Western Cape About the Opportunity Kendrick Recruitment is currently seeking an experienced General Manager for a luxury boutique hotel located in the picturesque Robertson Wine Valley. This is an exciting opportunity for a commercially minded hospitality professional with a passion for exceptional guest experiences, business development and operational excellence. The successful candidate will be responsible for leading all aspects of the hotel's operations while driving occupancy, revenue and guest satisfaction, and building lasting relationships within the tourism industry and local community. Key Requirements • Minimum of 5 years' experience in a senior hospitality management role • Previous experience as a General Manager, Hotel Manager, Lodge Manager or Operations Manager • Strong sales, marketing and business development experience • Proven ability to increase occupancy and revenue • Experience working with travel agents, tour operators, DMCs and online travel platforms • Strong understanding of revenue management and hotel distribution channels • Excellent leadership and people management skills • Strong financial and administrative management abilities • Proficient in hotel reservation and property management systems • Excellent communication, networking and relationship-building skills • Valid driver's licence • Relevant qualification in Hospitality Management, Business Management or a related field • Willingness to work weekends and public holidays when operationally required Key Responsibilities • Oversee the daily operations of the hotel, ensuring exceptional guest experiences and consistently high service standards • Manage front office, reservations, housekeeping, maintenance and food and beverage operations • Monitor guest feedback and implement service improvements • Ensure compliance with health, safety and hospitality regulations • Develop and implement marketing strategies to increase occupancy and revenue • Build and maintain strong relationships with travel agents, tour operators, DMCs, corporate clients and tourism partners • Identify new business opportunities and revenue streams; manage and enhance the property's online presence and reputation • Represent the property at networking events, trade shows and tourism functions • Develop promotional campaigns and value-added packages; monitor market trends and competitor activity • Drive occupancy and revenue performance and implement effective pricing and yield management strategies • Build and maintain a strong base of repeat leisure and corporate guests, maximising revenue across all departments • Lead, mentor and develop a high-performing hospitality team, conducting training and performance reviews • Manage staff scheduling, productivity and communication across all departments • Prepare and manage operational budgets, monitor financial performance and produce regular management reports • Identify opportunities to improve efficiencies and reduce operational costs, working closely with ownership on strategic objectives Candidate Profile • Commercially minded with a proactive approach to business growth • Passionate about delivering exceptional guest experiences • Confident representing the property within the tourism and hospitality industry • Strong understanding of digital marketing and social media • Self-motivated, energetic and solutions-driven • Able to work independently while maintaining excellent communication with ownership • Highly organised with exceptional attention to detail and operational standards Package • Salary: R30,000 per month • Live-Out position Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.
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