Job Summary
· Software package, installation & conversion tools, e.g. MSI, · Experience in Analysis of Application Business needs and Requirements · Experience in Analysis of application performance and worked with Software installation Capture tools · Experience in optimisation of functional areas, e.g. Server and Desktop Deployments, User experience and Published Applications · Experience in Documentation of Published Application deployments · Experience in Application Modernization and Application lifecycle management (ALM) · Experience in legacy (e.g. .vbs) and modern(e.g. MSIX, psadt) installation method · General client & server OS (Windows, Red Hat, Linux, etc.) experience · Experience in operation of Windows Servers and Windows multisession Desktop · Experience in Windows Client (Windows 10 & 11) OS troubleshooting · Experience with Active Directory and GPO · Experience with Entra ID (Azure AD) · Experience with Scripting (PowerShell, Python,etc..) · Experience in troubleshooting infrastructure, network and integration issues · Experience with VMWare Workspace One Access · Experience with ITL processes (Incident, Change and Problem management) o Plan and execute maintenance tasks (change management) o Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management) o Resolve incident tickets · Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ESSENTIAL SKILLS REQUIREMENTS: ADVANTAGEOUS SKILLS REQUIREMENTS: · Experience Citrix Netscaler (higher than 12.x) and Storefront · Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x) · Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services) · Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon) · Experience Citrix XenServer (higher than 7.x) · Experience in working with hyperconverged systems · Experience with Scripting (PowerShell, Python etc.) · Experience with monitoring systems · Experience in optimization of functional areas, e.g., Server Deployments, User experience and Published Applications · Automated problem remediation · VMware Published Applications stack · Understand Rest API technology