Job Summary
We are seeking a skilled and hands-on Maintenance & Facilities Manager to oversee the full maintenance function of our lodge property. This role is responsible for ensuring that all buildings, infrastructure, equipment, and grounds are maintained to the highest hospitality standards, while ensuring safety, compliance, and operational efficiency at all times. The successful candidate will play a key role in supporting exceptional guest experiences by minimizing downtime and ensuring the property remains fully functional, safe, and well-presented. The Maintenance & Facilities Manager will be responsible for the following: 1. Property & Infrastructure Maintenance Oversee preventative and reactive maintenance of: Guest rooms and public areas Staff accommodation Kitchens; laundry, and service areas Electrical; plumbing, and HVAC systems Boreholes; pumps, water systems, and irrigation Develop and implement preventative maintenance schedules Conduct regular inspections of buildings, equipment, and grounds 2. Team Management Supervise maintenance staff and external contractors Allocate daily tasks and monitor performance Provide training and ensure compliance with safety standards Manage duty rosters and standby schedules 3. Procurement & Stock Control Source and procure maintenance supplies and equipment Manage maintenance inventory and stores Obtain competitive quotations and manage supplier relationships Control maintenance budget and monitor expenses 4. Compliance & Safety Ensure compliance with: Occupational Health & Safety regulations Fire safety standards Environmental regulations Maintain fire equipment, alarms, and emergency systems Conduct safety inspections and risk assessments 5. Grounds & Environmental Management Oversee landscaping and grounds maintenance Ensure proper waste management practices Monitor water usage and implement sustainability initiatives 6. Guest Experience Support Respond promptly to guest maintenance concerns Ensure minimal disruption during repairs Maintain high presentation standards throughout the property The ideal candidate must have proven experience in maintenance management (hospitality experience preferred), strong knowledge of electrical, plumbing, and general building systems, basic project management experience. Valid driver’s license. Ability to work flexible hours and be on call when required. Strong leadership and team management ability. Budget control and cost management skills. Excellent problem-solving and decision-making capability. High attention to detail. Strong organizational skills. Ability to work independently and under pressure.