Kendrick Recruitment is seeking an experienced Assistant Wellness Manager for a luxury safari lodge in the Greater Kruger.

This live-in position is ideal for a hands-on, professional wellness manager with strong leadership skills, a passion for guest wellbeing, and the ability to maintain the highest standards in a luxury safari lodge environment.

Key Responsibilities

Operational

• Oversee the day-to-day running of the Wellness Centre in the Wellness Manager’s absence
  

• Ensure all areas are clean, stocked, and maintained to high standards
  

• Implement opening and closing procedures for the Wellness Centre
  

• Report and follow up on maintenance issues
  

• Ensure correct ambiance, including music and environment, for a premium guest experience
  

• Maintain, update and adhere to standard operating procedures and checklists
  

Guest Experience

• Proactively engage with guests to promote Wellness Centre services
  

• Conduct all treatments according to internationally recognised standards
  

• Manage private villa bookings, yoga classes, and boutique sales
  

• Ensure guest safety, privacy, and confidentiality in line with POPIA and professional spa standards
  

• Host guests when required, providing a holistic and memorable wellness experience
  

• Assist guests in the salon, gym, and yoga areas
  

Team Management

• Train, coach, and manage therapists, ensuring adherence to protocols and service standards
  

• Conduct performance reviews and manage underperformance in consultation with management
  

• Promote team spirit, motivation, and good communication
  

• Ensure therapists maintain professional appearance, hygiene, and conduct at all times
  

• Maintain understanding and implementation of all wellness offerings and special touches
  

Administration

• Coordinate stock takes, report shortages, and manage inventory
  

• Maintain awareness of health and safety hazards, chemical use, and hygiene practices
  

• Support budget monitoring and ensure efficient purchasing
  

• Build relationships with suppliers and identify future sourcing opportunities
  

• Ensure accurate reporting of treatments, stock, and sales
  

Requirements

• Proven experience in a senior wellness or spa management role within a luxury environment
  

• Strong knowledge of spa treatments, wellness therapies, and holistic approaches
  

• Excellent leadership, communication, and interpersonal skills
  

• Ability to mentor and develop staff
  

• Attention to detail, organisation, and high standards of professionalism
  

• Flexible, proactive, and guest-focused
  

• Knowledge of health and safety regulations in a spa environment
  

• Ability to work independently and as part of a team
  

Package

• Salary: R16,000
  

• Live-in position
  

• Opportunity to grow within a luxury safari lodge setting
  

Candidates who meet the above requirements and are keen to apply are invited to submit their CV for consideration.