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? Duty Manager – Luxury Boutique Hotel | Camps Bay, WC ? Are you a hospitality superstar who thrives on creating unforgettable guest experiences? Kendrick Recruitment is searching for a Duty Manager to lead the front-of-house team at a stunning Luxury Boutique Hotel in Camps Bay. In this role, you’ll be the first point of contact for every guest, ensuring their stay is seamless, personalised, and absolutely memorable. From welcoming arrivals and coordinating dining experiences to overseeing operations and maintaining exceptional standards, your leadership and attention to detail will shine. Key Responsibilities: * Welcome guests, manage check-ins/check-outs, and ensure a warm, personalised experience * Host during meals and teas, catering to dietary requests and special requirements * Ensure all guest areas and rooms are maintained to five-star standards * Supervise staff, coordinate schedules, and support smooth daily operations * Handle guest queries professionally and efficiently * Maintain compliance with health, safety, and operational standards What they’re looking for: * Proven experience in a guest-facing or managerial role within luxury hospitality * Exceptional leadership, communication, and organisational skills * Ability to manage staff effectively and lead by example * Knowledge of hotel etiquette, service standards, and health & safety regulations * Availability to work flexible shifts * High school diploma; hospitality qualification advantageous Why this role is amazing: * Lead a professional team in a luxury boutique setting in beautiful Camps Bay * Be at the heart of premium guest experiences * Opportunity to grow and develop your career in luxury hospitality If you’re ready to deliver world-class service and take your career to the next level, send your CV today.
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