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Job Summary
An intimate, family-owned safari company in Zambia is looking for a dynamic CAMP MANAGER to join their team. This is a conservation-focused safari operation that offers immersive, high-end wilderness experiences where exceptional hospitality and meaningful guest connection are central. They are seeking a Camp Manager who is approachable, emotionally grounded, and service-driven, with the ability to lead a team calmly while ensuring guests feel genuinely cared for and completely at ease throughout their stay. Candidate Responsibilities: · Oversee the day-to-day running of camp operations to ensure smooth and efficient service delivery · Lead, support, and coordinate the camp team to maintain high standards of hospitality and teamwork · Ensure guests receive consistent, high-quality service throughout their stay · Monitor guest satisfaction and respond promptly to requests, feedback, or concerns · Maintain operational readiness of camp facilities, ensuring cleanliness, safety, and comfort standards are met · Assist with scheduling, basic administration, and coordination of departmental activities Core Criteria: · Proven experience in hospitality or lodge operations, ideally within a remote or bush environment · Strong guest-focused mindset with a natural ability to create warm, personalised, and memorable experiences · Confident team leader with the ability to manage staff calmly, fairly, and effectively under pressure · Excellent interpersonal and communication skills, with a genuine “people-first” approach · Ability to maintain high operational standards while ensuring seamless day-to-day camp functionality This is a live-in position. Work permits will be handled by the company for the right candidate.
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