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Job Summary
Some destinations sell themselves. Others require someone who knows how to position exceptional experiences in front of the right people. We are recruiting on behalf of a respected luxury hospitality group with a portfolio of award-winning safari lodges, tented camps and premium leisure properties across East Africa. With properties located in some of Africa’s most iconic wildlife destinations, this role offers the opportunity to represent a luxury brand while building strong relationships within the tourism and safari industry. We are seeking an experienced and commercially focused Sales & Marketing Manager to drive revenue growth across a luxury safari portfolio. Based in Arusha; Tanzania ; this role will focus on strengthening relationships with DMCs, tour operators and travel trade partners throughout Tanzania while ensuring the brand remains highly visible and competitively positioned within the market. Please note: This is an Arusha-based position and applicants must currently reside in Arusha, Tanzania, or be willing and able to relocate to Arusha at their own cost. This position reports to the Regional Sales Manager with a dotted reporting line to the Area General Manager for Tanzania. Minimum Requirements Valid passport and legal right to work in Tanzania, or ability to obtain the necessary work authorization - Currently residing in Arusha, Tanzania, or willing to relocate permanently to Arusha - Degree or Diploma in Sales, Marketing, Hospitality Management, Tourism or a related field - Minimum 5 years' sales and marketing experience within hospitality, tourism, safari or luxury travel sectors - Strong understanding of the East African tourism market and DMC landscape - Proven experience managing travel trade relationships and generating revenue growth - Excellent presentation, negotiation and relationship-building skills - Strong commercial acumen and market analysis capabilities - Ability to work independently while managing multiple priorities - Excellent verbal and written communication skills - Proficient in Microsoft Office and CRM systems - Willingness to travel extensively within Tanzania as required Key Responsibilities Sales; Marketing & Client Engagement Build and maintain strong relationships with DMCs throughout Tanzania - Conduct regular sales calls, presentations and training sessions with travel trade partners - Ensure properties remain top-of-mind with DMCs and international agents - Increase inclusion of properties within safari and travel itineraries - Coordinate and host site inspections and familiarisation (FAM) trips - Identify new business opportunities and develop strategic partnerships - Drive sales initiatives to increase occupancy and revenue performance Brand Representation & Market Intelligence Represent the brand at industry events, trade shows and networking functions - Monitor competitor activity, market trends and customer preferences - Conduct regular market visits and competitor assessments - Provide market intelligence and recommendations to support business growth - Identify emerging opportunities within the luxury safari and tourism sector - Support the development and execution of sales and marketing strategies Operational Support Assist with the day-to-day oversight and coordination of the Arusha office - Support logistical and administrative operations relating to the Tanzania properties - Coordinate with drivers, suppliers and operational teams where required - Assist with the movement and coordination of goods between properties - Support the Area General Manager with administrative and operational matters - Ensure the office operates as an efficient hub for Tanzanian operations Key Skills Relationship Management - Business Development - Luxury Hospitality Sales - Tourism Industry Knowledge - Strategic Planning - Market Analysis - Revenue Growth - Negotiation & Influencing - Presentation Skills - Stakeholder Management - Commercial Awareness - Problem Solving Why Consider This Opportunity? Represent a respected luxury hospitality and safari portfolio - Work within some of Africa’s most sought-after tourism destinations - Build relationships with leading travel trade partners across Tanzania - Be part of a growing and dynamic hospitality group - Enjoy a role that combines sales, marketing and operational involvement - Opportunity to make a direct impact on business growth and market positioning Hospitality Hire Recruitment Process Applications are accepted exclusively through Hospitality Hire's online application system. Important: This position is based in Arusha; Tanzania . Preference will be given to candidates currently residing in Arusha or those with an established ability to relocate and work in Tanzania. Please ensure your CV is 100% updated, accurate and complete before applying. All application fields must be completed in full to ensure your profile is reviewed by the recruitment team. Incomplete applications may not be considered.
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