Job Summary
Our client, who is a recognized leader in the consumer and SMB networking sector, is actively seeking a skilled and technically proficient Technical Engineer to contribute to our mission of providing innovative networking solutions. If you are a seasoned professional with a strong track record in technical engineering and possess a deep understanding of networking technologies, we invite you to be a key player in shaping the technical landscape of our organization.
Duties & Responsibilities:
- Technical Solutions Development: Contribute to the development and implementation of technical solutions, ensuring alignment with the company's product offerings and objectives.
- Technical Support and Troubleshooting: Provide technical support to clients, troubleshooting issues related to hardware, software and network configurations.
- Diagnose and resolve technical problems efficiently, ensuring minimal impact on client operations.
- System Integration: Collaboration with internal teams and clients to integrate the company's products into existing systems, ensuring seamless operation and optimal performance.
- Product Expertise: Demonstrate a solid understanding of the company's networking products and services, effectively communicating technical information to clients and internal stakeholders.
- Collaboration with Cross-functional Teams: Work closely with cross-functional teams, including project development and sales, to stay abreast of emerging technologies and contribute to the enhancement of the company's technical offerings.
- Market Analysis: Analyse industry trends, competitor activities, and emerging technologies to identify strategic opportunities for technical innovation within the networking sector.
- Customer-Centric Approach: Ensure a customer-centric approach in all technical interactions, addressing clients' unique technical challenges and providing tailored networking solutions.
Desired Experience & Qualification:
- Minimum 3 Years Proven Work experience in a Technical Engineer role
- Solid track record in technical engineering, system integration and troubleshooting.
- In-depth knowledge of networking industry structures, technologies
- Experience working with clients in various industries to implement technical solutions.
- Bachelor's Degree in Computer Science, Information Technology, or a related field.
*If you don't hear from us within 2 weeks, please consider your application unsuccessful or alternatively send your CV to recruitment@jelocorp.com for possible employment opportunities.