Senior Software Development Manager required to lead high-impact custom software projects. This leadership role involves overseeing multiple operational teams, managing end-to-end project delivery, and building strong customer relationships. The ideal candidate will combine strategic thinking, problem-solving, and a passion for fostering a collaborative, growth-oriented team culture.

Main Responsibilities

• Track project tasks, milestones, deliverables, and budgets to ensure successful delivery of custom software projects (6–18 months).
• Proactively manage risks, resources, and expectations while maintaining project alignment with business goals.
• Lead and coordinate five or more operational teams, ensuring seamless collaboration and delivery.
• Form, stabilise, and mentor software delivery teams through onboarding, off-boarding, and rotations.
• Foster team cohesion, establish team identity, and drive a strong delivery culture.
• Serve as the primary point of contact for customer accounts, managing relationships, financials, and status reports.
• Facilitate customer feedback during demos, meetings, and calls to strengthen partnerships.
• Conduct performance reviews, one-on-one meetings, and career development planning for team members.
• Perform real-time business analysis and rapid context-switching to address project complexities.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related fields (BSc, BIS, BCom, BEng).
• Minimum of 8 years of experience in the IT industry as an Analyst, Project Manager, or Software Developer, with consulting exposure.
• At least 5 years of experience leading and managing teams, including coaching, performance management, and culture development.
• Proven ability to manage customer accounts, deliver status reports, and foster long-term client relationships.
• Strong communication, collaboration, and leadership skills with a passion for continuous improvement.
• Demonstrated ability to mentor and guide team members, fostering growth and motivation.
• Flexibility to adapt to varied environments and tools in a hybrid work model (2–3 days in the office weekly).
• Experience with real-time business analysis, problem-solving, and risk management in software projects.

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