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Job Summary
This is a remote position.
Love untangling sales processes and making them run better? Do it from home. Our clients Global Business Services team needs a hands-on BA to own Opportunity-to-Order improvements across quoting, ordering and sales operations. It's fully remote from anywhere in South Africa.
What you'll do
- Work with country and global stakeholders to find root causes and map current and future processes
- Write clear requirements, user stories and acceptance criteria, and partner with I&T to deliver the right system fixes
- Plan and run UAT end to end: scope, testers, data, test scripts, defects and sign-off
- Track improvement requests through delivery, managing risks and dependencies
- Keep documentation current and hand over cleanly to the permanent team
What you'll bring
- Proven BA or sales operations improvement experience, and you can own delivery from day one
- Opportunity-to-Order know-how across quoting, ordering, and the handoffs between sales, ops and tech
- Experience with CRM and quoting tools
- Strong requirements, process mapping and hands-on UAT skills
- Confident stakeholder management across countries and teams
Bonus points
- Salesforce or CPQ experience (other CRM and quoting platforms also count)
- Multinational, shared services or global transformation background
- Exposure to automation or AI-enabled improvements
Sabenza IT & Recruitment
Recruiter
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