Position is to be based in Angola

To manage a building/cluster of buildings by optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration. To contribute towards the development and training of staff within the company. 

Property Management

• Assist with specifications and finalization of service contracts according to needs in conjunction with Facilities Consultant
  
• Manage service contractors and liaise with management of contractors
  

Inspections

• Manage inspection programme with Operations Manager
  
• Inspections with Facilities Specialist centre
  

Tenant Installations

• Oversee tenant installation processes
  

Maintenance & Repairs

• Oversee running and planned maintenance
  

OHS Act & other statutory requirements

• Health & Safety meetings
  
• Monitor OHS Act compliance
  
• Monitor compliance to other relevant statutory requirements
  

Recordkeeping & Administration

• Updating of relevant data in BIMS
  
• Monitoring maintenance of BIMS data by Operations Managers & consultants
  
• Parking audit
  
• Monitoring of insurance claims
  
• CAD - new requests, changes, updates
  

Reporting & Management Meetings (where required)

• Prepare management pack, in conjunction with Finance
  
• Co-ordinate, arrange & attend management meetings - act as chair where possible
  

Utility Control / Management

• Basic knowledge on dealing with external service providers
  

Budgeting: Income & Expense Control

Budgeting

• Provide inputs into income & expense budgets based on knowledge of the property market in the cluster
  
• Manage income & expenses
  

Expenses

• Approval & Managing internal orders
  
• Utility management - in conjunction with technical consultants
  
• Evaluate municipal accounts & implement corrective measures
  
• Monitoring of company expenses & implement appropriate cost reduction (example telephone accounts)
  

Income

• Monitor actual income vs. budget
  
• Evaluate outstanding rent-roll - timeous follow-up & corrective measures
  
• Involvement & monitoring of legal cases
  
• Vacant space strategy in conjunction with Regional Manager
  
• Confirm validity of transactions for commission claims
  

Marketing of Space & Renewals

• Ensure correctness of vacancy (stock) list and inform Finance & Operations Managers.
  
• Marketing plan, based on vacancy list, including determining tenant mix
  
• Lease Negotiations (according to approval framework & mandate)
  
• Draft motivation for approvals of deals
  
• Communication with brokers, marketing programme
  
• Sustainable income stream secured, whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of building
  
• Retain or replace tenant in time at optimal rate
  
• Contract administration accurate, complete and on time
  
• Tenants fully installed and in time as per specifications
  
• Tenants fully installed and in time as per specifications within agreed time frame
  
• Attract and approve targeted tenants
  
• Vacant space let at optimal rate, whist taking account of sustainability of the income stream
  
• Monitoring of outstanding renewals
  
• Support to assistant managers ito higher level or complex deals & negotiations
  

Liaison (tenants, clients, brokers, public & community)

Tenants

• Monitoring of Call Logging system - logging, follow-up, reports, trends, query resolution
  
• Facilitate interaction between tenants & other company divisions
  
• Tenant visitation programme (frequency lower in commercial)
  
• Tenants meet required standards and contractual obligations with reference to user clauses
  

External Clients

• Feedback to external clients - including issues identified & recommendation of corrective measures.
  
• Implementation of instructions from KAM (Key Account Management) regarding client requirements
  

Brokers

• Broker queries, assistance with deals
  

People Management

• Performance management
  
• Training and development
  

Requirements

Position is to be based in Angola

At least 5 years’ experience in the property management industry

Tertiary qualification preferable