Job Summary
Main Purpose of Job
- Drive overall branch efficiency with focus on the execution of all customer requirements.
Responsibilities:
- Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments
- Ensure the delivery of a positive Customer Experience in the provisioning of services
- Support Sales Representatives in conducting site surveys
- Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.
- Ensure all applicable road permits are obtained before the job commences
- Ensure good housekeeping in the office and yard areas
- Conduct site visits and report on all defects, non-conformance or any other problems that occur on site
- Assess staff training requirements and ensure ongoing training
- Attend and coordinate after-hour requirements from clients and operators
- Assist with keeping relevant certification files up to date
- In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to
- Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order
- Approval of Service Providers as required
- Manage timekeeping records weekly and living out allowance claims as required
- Daily cranes Masterdata management
Required Qualifications/Experience
- Matric or equivalent
- Valid driver’s license
- First Line Management/Supervisory qualification essential.
- Computer literate, with intermediate to advanced proficiency in MS Excel
- Working knowledge of administration and related processes
- Tertiary qualification in Operations or Business Management advantageous
- 3-5 years’ experience in the same or similar industry managing a team