Job Summary
A South African software company specializing in enterprise resource planning (ERP) and business management systems is seeking a Junior ERP Consultant who will manage application configuration, client liaison, documentation, incident management, and business process resolution for clients across South Africa and the broader African continent.Responsibilities:
Client Liaison: Act as a professional bridge between clients and specialist internal resources, maintaining excellent interpersonal relationships.
Issue Resolution: Troubleshoot retail and distribution software matters within the ERP system independently and collaboratively.
SLA & Quality Management: Maintain high service quality levels, manage outstanding matters, and execute appropriate hand-offs in line with SLAs.
Project Delivery: Ensure all assigned projects and tasks are completed timeously.
Travel: Willingness to travel nationally and internationally as required.
Minimum Requirements:
Financial Expertise: Minimum 5 years of experience in accounting or bookkeeping, including strong knowledge of General Ledger, financial statements, reports, and month-end/year-end closing reconciliations. (Note: Specific React ERP training will be provided).
Industry Experience: Proven experience in retail, sales, and distribution business process flows (FMCG sector highly preferred).
Support Background: Experience as a Client Support Consultant, preferably within FMCG software environments.
Preferred Skills & Attributes (Not Essential)
Prior experience prioritizing and managing business-critical issues.
Detailed understanding of cash, inventory, and financial cycles in an FMCG environment.
High reliability, punctuality, and a willingness to work non-standard office hours when required.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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