Purpose of the role

The HR Officer provides comprehensive administrative and coordination support across all areas of human resource management, ensuring smooth HR operations, compliance with legislation, and effective support for employees and management within the organisation.

Key Responsibilities

Recruitment and Onboarding

• Support the full-cycle recruitment process, including drafting and posting job advertisements, screening CVs, and shortlisting candidates.
• Coordinate interview schedules with HR, department heads, and line managers.
• Conduct pre-employment checks (e.g., references, criminal, credit) and ensure all compliance and onboarding requirements are met.
• Facilitate the employee onboarding process, including preparation of documentation, induction coordination, and workstation setup in collaboration with IT and the hiring manager.

Administration and HR Reporting

• Manage and maintain all HR documentation, ensuring accurate filing (physical and digital) and up-to-date employee records.
• Update and maintain organisational charts, staff directories, and other HR databases.
• Payroll and Benefits Administration
• Prepare and submit accurate payroll inputs, including new hires, terminations, salary changes, deductions, and benefits enrollments/changes.

HR Policies and Compliance

• Assist in the preparation and submission of statutory reports, such as Employment Equity Reports, Workplace Skills Plan (WSP), Annual Training Report (ATR), and Compensation for Occupational Injuries and Diseases Act (COIDA) submissions.
• Manage Injury on Duty (IOD) cases, including reporting, documentation, and liaison with the Department of Employment and Labour.
• Support PSIRA-related HR administration for security personnel.

Industrial Relations and Employee Relations

• Provide support in managing employee grievances, disciplinary processes, and misconduct investigations, ensuring fair and consistent application of procedures.
• Assist with preparation and coordination of disciplinary hearings, incapacity enquiries, and related documentation.
• Advise line managers and supervisors on IR best practices, labour law application, and handling of workplace conflicts or disputes.
• Support representation or preparation for company matters at external forums such as the CCMA, Bargaining Councils, or conciliation/arbitration processes (including drafting submissions where required).
• Promote positive employee relations by ensuring compliance with key legislation (e.g., Labour Relations Act, Basic Conditions of Employment Act) and company policies.
• Maintain accurate records of all IR cases, grievances, outcomes, and related statistics.

Training and Development

• Maintain accurate records of all training initiatives, courses, and employee development activities.

Additional Responsibilities

• Provide general HR support and assist with ad hoc projects as required by the HR Manager or business needs.
• Ensure adherence to company policies, values, and relevant South African labour legislation at all times.

Qualifications

• Bachelor’s degree in human resources management or a related field.
• Minimum 3 years' experience in HR Officer or a similar role.
• At least 2 years' hands-on experience coordinating recruitment activities.
• Minimum 1 years’ experience in Industrial Relations / Employee Relations, including handling grievances, disciplinary processes, and labour law compliance
• Solid understanding of South African HR and labour legislation (e.g., Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act, and related regulations).

Experience

• High level of computer literacy (MS Office suite, HRIS systems advantageous).
• Excellent verbal and written communication skills in English.
• Proactive, highly organised, and able to multitask in a fast-paced environment.
• Strong attention to detail with a focus on accuracy, confidentiality, and fairness in handling sensitive IR matters.
• Team player with a positive attitude, conflict resolution skills, and alignment with company values.
• Ability to build good working relationships across all levels and provide sound advice on employee relations issues.

Recruitment shall be made in accordance with the Employment Equity Plan of the Company.
People living with disabilities are encouraged to apply.