Job Summary
Our multinational Software and Services Client is seeking a Senior Delivery Manager to drive delivery on bespoke and OOP and Cloud solutions across South Africa, Europe and Southeast Asia.
Key Responsibilities:
- Supporting and contributing to the management of projects, timelines, budgets and operational tasks of our software products
- Managing projects, task deliveries, resource planning and prioritising accordingly with the team members
- Coordinate internal resources and third parties/vendors
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders
- Ensure resource availability and allocation
- Develop and maintain detailed plan to track progress
- Provide timeline and budget reports to Clients
- Manage key deliverables/tasks with internal team
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Manage operational activities, including user requests and system improvements
- Manage several projects concurrently (multi-tasking)
- Provide day-to-day customer liaison and be responsible for relationship management, project management and delivery
- Manage pipeline of multiple complex projects and work streams, ensuring teams are working to fully agreed resource allocation levels
- In conjunction with the associated senior staff, cross functional management of a teams of developers, testers, and business analysts involved in developing and maintaining processes for efficient delivery of software to customers
- Manage delivery of change through the Agile scrum processes
- Prepare internal and customer reports
- Identify and manage risks
- Collaborate with other Project Managers, exchanging ideas, working on improvements of process both within the immediate team and across the company
Qualifications and Experience:
- Formal Tertiary Qualification
- Certified Scrum Master
- SAFe experience/certification is a plus
- Experienced using Trello
- At least 4 years work experience in a Software Project Manager role
- Proven experience in project/task management
- Strong written and verbal communication skills
- Be well organized and understand the product development process
Skills and Attributes:
- The natural tendency to take ownership and responsibility (Owner-Manager Culture)
- The ability to make quick, sound decisions
- The ability to form relationships with clients and fellow colleagues
- Strong planning, organisational and budgeting skills
- Excellent communication skills (Written & Verbal)
- Be motivating, inspiring and influential
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