Our client in the Manufacturing sector is currently looking to employ a Dealer and Product Development Coordinator to join their team based in Isando Johannesburg.

Responsible for ensuring dealer standards are clearly defined, audited, maintained, and continuously improved across the network.

Awesome career opportunity awaits!

Requirements:

• Degree in relevant tertiary qualification or equivalent,
• 5 – 8 years automotive or commercial vehicle industry experience.
• Must have training in Automotive sector background.
• Must have dealer exposure.
• Travel experience local/cross-border and international.
• Experience in commercial sector and research approaches.
• Valid code 8 licence.
• Experience in training coordination or standards compliance preferred.
• Dealer Network exposure essential.

Responsibilities:

Dealer Compliance and Standards

• Management and oversight of dealer development / upgrade roll-out plan.
• Responsible for ensuring all facility signage, layout plans and visibility elements are in alignment with brand CI standard and comply with developed guides.
• Develop and maintain a dealer compliance scorecard.
• Identify, categories and prioritize compliance gaps.
• Issue and monitor corrective action plans.
• Oversee any further updates and development from both marketing and other department requirements in terms of customer facility.
• Liaison for the dealer teams as well as external contractors.
• Preparation and dispersion of auditing reports.
• Project pipeline completeness.
• Time management arrangements.
• Dealer status in line with sales department and network management.
• Regular visits to dealer sites (complete network) — must have passport / documents for cross-border dealer visits.

Sales Training (New Vehicles)

• Develop and maintain an annual dealer sales training plan (Localized training schedule for product and sales orientation).
• Develop complete content manuals for training in-line with market research and competitor landscape review.
• Co-ordinate with outsourced training providers to ensure:
• Product accuracy / suitability to segments.
• Competitive positioning alignment / Key USP drive.
• Sales/selling orientations.
• Ensure training quality, attendance tracking and certification management.
• Co-ordinate cross departmental information for the development of content.
• Co-ordinate awards of completion.
• Ensure attendance records are kept.
• Implement post-training assessments to measure effectiveness.
• Maintain a dealer sales certification register.
• Monitor training effectiveness indicators (conversion support, margin discipline, positioning confidence).
• Ensure compliance-driven capability gaps are addressed through structured training plans.

Product research and development

• Conduct industry standard product comparison reports (to be used in training measures).
• In-dept market assessment across various product range line-ups.
• Pricing and transactional detail reports — assessment of competitor landscape and activities.
• New product insight — competitor range within ségment.
• Financial offering and structure insight.
• Customer database zoning and monitoring report.
• Interlink to internal product alignment with feedback to training and product departments.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.