Job Summary
NOW HIRING: Food and Beverage Manager | 5-Star Boutique Hotel | Franschhoek, Western Cape About the Opportunity Kendrick Recruitment is seeking an experienced and service-driven Food and Beverage Manager for a prestigious 5-star boutique hotel in Franschhoek, Western Cape. This role is ideally suited to a hospitality professional with a strong background in luxury food and beverage operations, excellent leadership skills and a passion for delivering outstanding guest experiences. This is an excellent opportunity for a driven hospitality professional to join an exclusive boutique hotel in the heart of the Cape Winelands and contribute to an outstanding luxury guest experience. Key Responsibilities • Oversee the daily operations of all food and beverage outlets, ensuring exceptional service standards and a seamless guest experience. • Lead, motivate and develop the food and beverage team, maintaining high levels of professionalism, efficiency and service excellence. • Ensure that all food and beverage offerings meet the expectations of a luxury hospitality environment. • Monitor operational costs, stock control, purchasing and inventory management to maintain profitability. • Manage budgets, revenue targets and departmental expenses, implementing strategies to improve financial performance. • Work closely with the kitchen, front office and other departments to ensure smooth operations and effective communication. • Maintain high standards of hygiene, cleanliness and presentation, and ensure compliance with health and safety regulations. • Handle guest feedback and resolve complaints professionally, ensuring guest satisfaction and loyalty. • Assist with menu planning, beverage selection, promotions and the development of creative dining experiences. • Conduct staff training and performance management to encourage continuous improvement and consistent service delivery. Key Requirements • Previous experience as a Food and Beverage Manager or in a senior food and beverage leadership role within a 5-star hotel, luxury boutique property or fine-dining environment. • Strong knowledge of food and beverage operations, service standards, stock control and cost management. • Proven leadership abilities, with the confidence to manage, motivate and develop a diverse team. • Excellent communication, organisational and interpersonal skills. • A strong understanding of budgeting, financial reporting and departmental profitability. • A hands-on approach, with exceptional attention to detail and the ability to perform under pressure. • A genuine passion for hospitality, guest satisfaction and delivering memorable dining experiences. • Professional presentation and the ability to maintain the high standards expected within a luxury property. Package • Salary: R35,000 – R45,000 per month, depending on experience. • Live-out position. Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.