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| Position: | Logistics -- Warehouse Manager |
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| Location: | East London |
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| Position description / overview: | The primary position is to oversee and manage all operations and |
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| | administration of the distribution warehouse, inclusive of receiving, |
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| | processing, dispatching and delivery of stock through to stores. |
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| | To manage all staff and other cost elements of the logistics function in |
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| | line with the budget for the financial year. More specifically, this part |
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| | of the business has not had a person that can provide authority over |
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| | the existing team, thus improving productivity and stability. |
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| Reporting structure: | - Logistics & Warehouse Manager will report directly to the CEO |
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| | - Warehouse staff complement ± 120 staff |
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| Minimum Requirements / Experience: | - Grade 12 / Matric |
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| | - Diploma/certificate in logistics/warehousing -- advantageous |
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| | - Minimum 5-10 years' experience in a similar role |
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| | - Clothing retail experience -- advantageous |
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| | - A valid driver's licence -- Code 08 unendorsed |
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| | - Computer literate |
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| Responsibilities: | Stock |
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| | - Ensure that the stock flow through the warehouse is efficient without compromising accuracy |
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| | - Liaise closely with buying, finance and operations to ensure maximum flow of stock through the warehouse |
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| | - Ensure that all receiving, picking and packing and shipping deadlines/cut-off times are met |
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| | - Manage, record and minimize IBTs and stock discrepancies in stores as well as WHS returns and claims |
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| | - Identify and minimise risk areas within the warehouse |
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| | - Control stock losses with the Warehouse and respective departments with the help of the warehouse team, departments will be held accountable for the total stock loss in the warehouse |
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| | Staff |
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| | - Identify workload of all given areas and shift personnel to areas where additional |
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| | personnel is needed |
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| | - Ensure staff planning and scheduling is done cost-effectively and productively |
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| | - Ensure staffing is in line with SAW budgets and that all staff are productive in each |
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| | department |
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| | - Assist employees with work process problems |
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| | - Identify training needs and training initiatives |
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| | - Recognize sensitive business and personnel issues and handle issues with confidence, |
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| | sensitivity and professionalism |
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| | - Maintain harmony among employees and resolve grievances, manage disciplinary issues, |
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| | and involve HR where necessary |
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| | - Ensure correct policies and procedures are followed according to the company disciplinary Code |
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| Responsibilities: | Controllable Expenses |
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| | - Ensure that each department manager controls the expenses within their respective |
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| | departments |
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| | - Ensure that the respective WHS departments Salary and Wage budgets are in line with |
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| | the company budget |
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| | - Control packing and wrapping costs throughout the Warehouse |
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| | - Manage 3rd party transporters and keep transport costs within the budget |
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| | - The Warehouse logistics manager needs to identify areas where cost savings can be made and ensure waste/loss/over expenditure is reported, recorded and kept to a |
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| | minimum within the entire warehouse. |
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| | Quality & Efficiency and Accuracy |
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| | - Assist WHS department managers in identifying work procedures in a priority manner to expedite the work flow. |
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| | - Plan co-ordinate administrative activities to ensure accurate results throughout the |
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| | warehouse |
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| | - Prioritize workflow |
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| | - Communicate priorities effectively with department managers, supervisors and WHS staff |
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| | - Give clear instructions (oral and written) and follow up regularly with respective |
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| | departments |
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| | - Examine work for exactness, neatness and ensure conformance with company policies |
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| | and procedures |
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| | - Study and standardize procedures to improve efficiencies throughout the Warehouse. |
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| | Logistics & Fleet Management |
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| | - Oversee the fleet and ensure that vehicles are roadworthy and licensed |
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| | - Ensure that all vehicles are maintained and serviced regularly and on time. |
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| | - Oversee, manage and negotiate with external transport service providers (couriers) |
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| | - Ensure that delivery routes are well planned and done in the most efficient and cost |
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| | effective way |
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| | - Ensure that drivers and stores adhere to the delivery & receiving process of the stock. |
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| | - Minimize the risks in transporting the stock to stores. |
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| | Procurement |
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| | - Purchasing all sale tags, swing tags, promo stickers, stationery, cleaning materials, and |
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| | plastic bags for all the stores. |
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| | - Controlling the distribution of it to all the stores. |
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| | - Purchasing everything for a new store, tv, kettle, baskets, first aid boxes, trolleys, wheely |
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| | bins, there is an entire audit list that guys check off. |
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| | - Controlling all hangers of the company; stores order hangers through WHS and WHS must control, distribute, and order hangers. |
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| | - Control and distribute uniforms for the company. |
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| | Reporting |
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| | - Forms part of the EXCO team, and reports directly to the CEO |
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| | Work Environment |
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| | - Office and Warehouse environment |
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| | - Travel is limited but may occur should there be a business need |
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| Responsibilities: | Physical Demands |
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| | - Operate objects, tools or controls and reach with hands and arms |
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| | - Employee is frequently required to stand, talk and hear |
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| | Other Duties |
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| | - Duties, and responsibilities may change at any time with or without notice and are not limited to what is listed above. |
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| Competencies / Skills: | - Time Management (ability to meet deadlines without compromising standards and procedures) |
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| | - Thoroughness |
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| | - Communication Proficiency (verbal and written) |
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| | - Teamwork-oriented |
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| | - Strong Leadership Skills |
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| | - Flexibility (regarding working relationships and operational changes) |
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