Job Summary
? Assistant Lodge Manager | Luxury Private Game Reserve | Eastern Cape ? Kendrick Recruitment is seeking a polished and professional Assistant Lodge Manager to join a luxury private game reserve in the Eastern Cape. This role requires strong operational knowledge, guest‑focused service, and the ability to support the Lodge Manager in delivering exceptional five‑star hospitality standards. ? Package & Benefits Salary: Negotiable depending on experience ? Location: Eastern Cape ? Live‑in position ? Key Responsibilities Support the Lodge Manager with the daily operation of the lodge Oversee Front Office, Housekeeping, and Food & Beverage operations Conduct regular housekeeping checks to ensure five‑star standards Supervise restaurant operations before and during meal services Ensure service staff deliver consistent, world‑class guest experiences Manage guest check‑ins, check‑outs, and special requests throughout their stay Arrange additional services and supplies as requested by guests Communicate operational issues, variances, and improvement ideas to senior management Assist with stock counts, reporting, and administrative duties Uphold lodge SOPs and brand standards across all departments ✅ Minimum Requirements Hotel Management Diploma, Certificate, or equivalent qualification 2–4 years’ experience in a supervisory or management role within a 5‑star lodge or luxury hospitality environment Strong guest relations and hosting skills, with Butler experience advantageous Good knowledge of Food & Beverage Service, Housekeeping, and Front Office operations Computer literacy, including intermediate‑level Excel Knowledge of Lightspeed, Sage Evolution, and Protel advantageous Valid driver’s licence preferred Strong attention to detail, organisational ability, and customer‑focused approach Ability to work effectively as part of a team ✨ This is an outstanding opportunity for a rising hospitality professional to step into a leadership role, supporting lodge operations and ensuring exceptional guest experiences in a luxury safari environment. ?