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Job Summary
Purpose of the Role:
The Management Assistant provides high-level administrative and operational support to senior management. This role ensures the efficient coordination of executive activities, enabling leaders to focus on strategic priorities. The Management Assistant acts as a gatekeeper, problem solver, and trusted liaison across the business.
Responsibilities are but not limited to
- Strong product/service comprehension for articulating to customers.
- Analytical skills for product effectiveness and efficiency.
- Customer engagements: understanding the needs of the customers and provide efficient and effective solutions.
- Assisting and providing input on product/service development and handling service providers' queries.
- Assisting with compliance submissions for the products & services.
- Filling and contract management.
- Managing the office of the Director.
- Preparing and presenting product/service reports to the Director.
- Manage contact between customers, clients, service providers, and all stakeholders and businesses.
- Enroll and assist customers in taking up the services through various tech platforms and sourcing client documents/information required for each product.
Attributes:
- Commercial / business acumen
- Focus and attention to detail - Customer / client-centric minded.
- Analytical skills.
- Effective communication skills
Requirements:
- 2 to 5 years’ experience in a diversified business environment (experience in hospitality, retail, or restaurant industry advantageous).
- Degree or Diploma in business management or related.
Palesa Mbali Group
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