Our, client, a leader in the financial services industry is seeking an experienced ICT Digital Engagement Specialist to join their team based in Durban.

MINIMUM REQUIREMENTS

• Matric
• Tertiary qualification at NQF Level 7 with ICT majors
• Microsoft SQL, IIBA Certified Business Analysis Professional (CBAP), INCOSE Expert Systems Engineering Professional (ESEP), DEAC Certified Enterprise Architect (CEA)
• 5 years ICT security experience in a Systems Development Environment

MAIN JOB FUNCTIONS

Reviewing, Planning and Systems Design

• Conduct periodic reviews of existing systems and applications for effectiveness and efficiency in meeting business needs, development of strategies for improvement
• Scope development requests and requirements from business, evaluate through feasibility study for adoption decision making
• Identifying member challenges and restraints of use/ease of access to systems.
• Plan, scope, document and oversee system improvements through enhancement, integration or interfacing of existing systems, as well as implementation of new systems for adoption. (Mobile app, website, CRM, doc. management, financial systems, etc.

Systems Development

• Intermediate development level required (SQL queries & updates, Visual Basic, C#, HTML)
• Interdisciplinary system solution architecture understanding required (Eg. Microsoft, Unix, SQL, APIs, Apache, IIS)
• Liaison to development support team and internal staff for feedback, as well as soliciting inter-department end-user feedback to ensure
  high accuracy of development undertakings.
• Ensure thorough system and UAT testing is conducted in collaboration with external vendors/developers and responsible staff, prior to release.

Reporting and Documentation

• Documentation – Formulation of any new systems documentation, review and update existing, and drawing of schematics and diagrams for clear understanding of structures.

Data

• Database Management (Security, migrations, mergers)
• Driving Data Quality initiatives (3rd party enrichment, mandatory fields, procedures, OCR existing documents, standardisation, identification of missing fields and corrective plans)
• Building Data warehouse & marts, PowerBI reporting

Research and Implementation of Projects

• Establish and ensure adherence to best practice guidelines of System Development Life-Cycle (SDLC) of all business applications.
• Good project management skills, and able to follow Agile
• Development and Project management methodologies, defining, clearly communicating and following up milestones, to execute high significant organisational-wide application changes. implement standards of compliance and good practice, taking into account audit recommendations, as well as SOC2 compliance.
• Factor in security, audit, and Disaster Recovery requirements in all projects.
• Interdisciplinary system solution architecture understanding required (Eg. Microsoft, Unix, SQL, APIs, Apache, IIS)
• Sound knowledge of IT systems (hardware, software, databases, networking, security), strategic thinking, excellent analytical and problem-solving abilities.

Finance

• Report on performance against budget ensuring strict compliance to agreed budgets
• Review and approve system development billing items against known and documented work performed with providers.

Technical acumen

• Demonstrates a comprehensive and thorough knowledge and understanding of business systems development and enterprise architecture.
• Numeracy and attention to detail.
• Demonstrates well developed analytical ability and ability to resolve conflicting demands from more than one source

Interpersonal skills

• Demonstrates the ability to communicate meaning, relevance and implications of ICT systems development processes and enterprise architecture to non-technical people. Demonstrates commitment to teamwork, service, integrity and confidentiality.
• Effective influencer through persuasion and negotiation

Innovation

• Able to identify trends in technology development, identify opportunities for adding value and facilitate practical implementation of appropriate
  systems architecture

Business Acumen

• Demonstrates the ability to understand ICT systems and identify solutions for systems optimisation.
• Is customer service and operations
  focused

Work organisation

• Demonstrates ability to prioritise and plan work, handle a diversity of tasks simultaneously, meet deadlines consistently, manage projects
  and cope under pressure.