Job Summary
About the Role:
We are seeking an experienced Site HR Supervisor to manage the on-site workforce at a busy warehouse operation. The successful candidate will be responsible for workforce management, employee relations, payroll administration, client liaison, and ensuring seamless service delivery to the client.
Key Responsibilities:
- Manage and supervise a large contingent workforce deployed to the client site.
- Act as the primary liaison between the client, employees, and the recruitment agency.
- Coordinate recruitment, onboarding, inductions, and placement of warehouse staff.
- Prepare and manage employee rosters in line with operational requirements and client demands.
- Monitor attendance, absenteeism, overtime, productivity, and workforce performance.
- Accurately compile, verify, and submit weekly and monthly timesheets for payroll processing.
- Ensure all payroll submissions are completed within the required deadlines.
- Investigate and resolve payroll-related queries, including hours worked, leave, overtime, and wage discrepancies.
- Maintain accurate employee records, contracts, and HR documentation.
- Conduct disciplinary hearings, investigations, counselling sessions, and grievance procedures.
- Ensure compliance with labour legislation, BCEA, LRA, client requirements, and company policies.
- Handle employee queries and provide day-to-day HR support to all site-based staff.
- Conduct regular site audits and workforce assessments to ensure compliance and operational efficiency.
- Build and maintain strong client relationships while ensuring service delivery standards are consistently achieved.
- Compile and submit weekly and monthly operational, HR, and payroll reports.
- Support workforce planning to ensure adequate staffing levels are maintained at all times.
- Ensure compliance with health and safety policies and procedures on site.
Minimum Requirements:
- Diploma or Degree in Human Resources, Industrial Relations, Business Management, or a related field.
- 3–5 years' experience within a Recruitment Agency, TES (Temporary Employment Services), Labour Broker, Warehousing, Logistics, or Manufacturing environment.
- Strong knowledge of South African labour legislation and industrial relations processes.
- Proven experience managing timesheets, payroll submissions, employee rosters, and payroll query resolution.
- Experience managing high-volume temporary and contract workforces.
- Proficient in Microsoft Office, payroll systems, and workforce management systems.
- Valid driver's licence will be advantageous.
Send your CV to: phindile.g@tmskpi.com