Job Summary
Store Assistant Manager (Cape Town)
About the Role
As Store Assistant Manager, you’ll be the right hand to the Store Manager — helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do.
What You’ll Do
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Support in daily store operations and achieving sales targets
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Manage stock flow, shrinkage, and bi-annual stock takes
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Oversee floor merchandising, promotional execution, and pricing standards
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Handle customer requests, complaints, and compliments
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Manage Click & Collect and online store processes
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Assist with HR tasks: scheduling, leave, performance management, and training
What You’ll Bring
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Matric (Grade 12) – Retail/FMCG qualification advantageous
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5+ years’ retail/FMCG experience across departments
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At least 3 years’ supervisory/leadership experience
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Strong people management and customer service skills
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Tech-competent (MS Office, SAP/Unisolv a plus)
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Resilient, adaptable, and a problem-solver
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