Vendor Governance: Own the relationship with the MSP, reviewing performance (SLAs), incident trends, and root cause analyses.
Risk Management: Ensure ICT risks are visible and managed; oversee adherence to policies and disaster recovery readiness.
Escalation Path: Act as the primary internal point for operational remediations and improvements.
Proactive Improvement: Identify opportunities to consolidate systems, reduce complexity, and optimize platforms (M365, Security, Collaboration).
Scalability: Ensure ICT processes scale alongside Anthem’s expanding renewable energy portfolio.
Audit & Compliance: Lead ICT audits and manage risk remediation initiatives.
Strategic Integration: Partner with the OCIO to implement the technology roadmap.
Internal Champion: Coordinate between business stakeholders and external partners to ensure adoption and benefits realization.
Change Management: Maintain visibility of project dependencies, risks, and change impacts.
Budgeting: Manage ICT spend, licensing renewals, and monthly MSP invoicing/reconciliations.
Business Cases: Support and motivate budget requests for new systems or enhancements.
Team Leadership: Manage the Digital Transformation Lead and IT Operations Lead.
Stakeholder Relations: Act as the internal face of ICT to EXCO and management, providing structured reporting on performance and strategy.
Degree: Information Systems, Business, or Technology.
Experience: 10–15 years in ICT, with at least 5 years in a Senior Management role.
Managed Services: Proven track record governing MSPs and external vendors.
Sector Knowledge: Energy sector experience is highly advantageous.
Frameworks: Exposure to ITIL, COBIT, or PRINCE2 is preferred.
Benefits:
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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