Job Summary
Dynamics 365 CRM Technical Consultant
Are you a Dynamics 365 CRM expert who loves solving complex problems, building smart solutions, and unlocking real business value? Join a forward-thinking insurance organisation in Cape Town and bring your technical mastery to a team that thrives on innovation and impact.
This is your chance to influence major digital transformation initiatives and work with cutting-edge Microsoft technologies — all while enjoying the flexibility and empowerment to drive solutions independently.
Requirements
What You’ll Do
As the Dynamics 365 CRM Technical Consultant, you will:
Take the technical lead across Dynamics 365 CRM, specialising in the Service Module
Design, build, and enhance CRM solutions that simplify processes and delight users
Develop and automate workflows using the Microsoft Power Platform (Power Automate, Canvas Apps, etc.)
Architect and support integrations with external systems
Apply your SSIS knowledge to support data migration and ETL processes
Act as a trusted advisor, using your technical insight to help the business extract maximum value from the Dynamics ecosystem
Work independently, solving challenges and delivering outstanding technical outcomes
What You Bring
✔ Strong background in the Service Module
✔ Hands-on experience with Power Platform (Power Automate, Canvas Apps)
✔ Integration expertise with external systems
✔ Understanding of SSIS and data processes
✔ Excellent communication and stakeholder engagement skills
✔ Ability to think critically, troubleshoot creatively, and work autonomously
Why This Role Rocks
Work on meaningful technology initiatives shaping the future of insurance
Collaborate with smart, passionate people
Gain exposure to modern Microsoft technologies
Competitive contracting opportunity in Cape Town
A role where your ideas matter and your technical decisions make real impact
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