Job Summary
Technical Service Manager (POS25134/ POS25133)
Centurion
Market Related
Electronics Distribution company requires a Technical Operations Manager to manage the technical department, operations, training and ensure the correct level of product knowledge and solutions.
- Experience required:
Min. 10 years Operational Management experience
BTECH or NHD in Electronic Engineering or Computer Science.
Operational Management of Technical Services (B2B) - Operational Management of the delivery of training to staff & clients
- Operational Management of Internal Technical Systems
- Operational management of ICT services
- Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)
Areas of responsibility:
Technical Department
Product Knowledge and Solutions
Training Academy
Technical Department Role:
Operational Management of Technical Department
Ensure high level of support to clients
Operational Management of Internal Technical Systems
Product Knowledge and Solutions Role:
Manage Product Specialist
Ensure best practice Design of Security Solutions
Ensure Competent Technical Staff & Sales Engineers
Training Role
Operational Management of Training and Training Academy
- Manage Marketing and Sales staff Training
- Manage counter sales and telephonic support training
- Manage Client training product knowledge
Closing Date: 30 May 2025
Please submit CVs if you meet all the requirements – Technical Service / POS25134 / POS25133 as reference
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