Financial Services Company based in Edenvale seeks to appoint 17 VAPS Telesales Consultants on a permanent basis effective 1 March 2024.
Duties:
Achieve / exceed sales targets
Follow up all sales leads in a timely and effective manner
Adherence to QA and Compliance criteria as per FAIS requirements
Responsible for follow up
Ability to cross-sell - sell from a large range of branded products/services, as well as the ability to close
Ability to accurately assess customer needs and potential, identify and deal with objections that may arise
Accurate daily recording of all call details on the LMS
Maintain and develop professional selling skills
Daily administration
Education:
Grade 12 / Matric
Fully FAIS accredited as per requirements set out on your DOFA date
RE5 Qualification (must have)
Up to date with CPD Hours
Preference will be given to candidates that have completed the full FAIS qualification
Experience:
Minimum 1 – 2 year’s sales experience (telesales environment)
Experience in an inbound/outbound call centre environment
Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive
Excellent communication (verbal and written) - Good command of the English language
Motor industry experience will be an advantage
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